Keltie Enever
Calgary,AB
Summary
Skilled Pharmacy Assistant brings 14 years of experience in retail pharmacy environments. Dedicated to maintaining smooth operations and helping patients with individual medication needs. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians.
Overview
26
26
years of professional experience
Work History
Pharmacy Assistant
Safeway
02.2010 - Current
- Received deliveries of medication shipments, verifying contents against invoices
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Greeted patients and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
Server
Q Haute Cuisine
01.2008 - 01.2010
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Delta Hotels By Marriott
11.1998 - 03.2008
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
Certificate - Pharmacy Assistant
Southern Alberta Institute of Technology
Calgary, AB01.2010
Diploma - Professional Cook
Southern Alberta Institute of Technology
Calgary, AB04.1996
Skills
- Answering patient questions
- Prescription Interpretation
- Insurance Billing
- Collaboration and Teamwork
- Employee Training
- Patient Identification Checks
Languages
English
Native or Bilingual
Timeline
Pharmacy Assistant
Safeway
02.2010 - Current
Server
Q Haute Cuisine
01.2008 - 01.2010
Server
Delta Hotels By Marriott
11.1998 - 03.2008
Certificate - Pharmacy Assistant
Southern Alberta Institute of Technology
Diploma - Professional Cook
Southern Alberta Institute of Technology
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