Kelsi Ward
Quesnel ,BC
Summary
Community engagement coordinator with expertise in stakeholder management and program development. Skilled in crisis intervention and advocacy support, facilitating connections to essential resources. Focused on enhancing community support and addressing systemic barriers effectively.
Overview
9
9
years of professional experience
Work History
Decriminalization Community Engagement Coordinator
City of Quesnel/Northern Health
Quesnel, BC
09.2023 - Current
- Facilitated workshops on topics related to community building, harm reduction, and peer work.
- Organized meetings with key stakeholders to discuss current initiatives and develop new ideas for collaboration.
- Managed client inquiries using CRM software to track interactions effectively.
- Provided assistance with basic needs such as housing, employment, healthcare.
- Assisted clients in navigating various community resources and services.
- Facilitated access to community resources such as housing, employment, healthcare, education, and social services.
- Advocated for client needs through active listening and problem resolution.
- Managed documentation and reporting processes for compliance and tracking purposes.
- Collaborated with local organizations to enhance service delivery and partnerships.
Community Engagement Coordinator
City of Quesnel
Quesnel, BC
09.2020 - 09.2023
- Developed and implemented program activities according to established goals and objectives.
- Coordinated staffing, hiring, training, and consistent check-ins with peers.
- Managed all operations of the cities Clean Team program, ensuring compliance with applicable policies and regulations.
- Evaluated program effectiveness through data collection
- Facilitated interactive workshops to improve team collaboration and communication skills.
- Managed inventory levels, ensuring timely replenishment of supplies and materials.
- Facilitated team meetings to address concerns, share updates, and promote collaboration.
- Directed and supervised team of 12 Clean Team peers in daily operations.
Shelter Case Manager
Quesnel Shelter & Support Society
Quesnel, BC
01.2017 - 03.2023
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Provided crisis intervention support for clients in emergency situations.
- Provided food, clothing, hygiene products, and other resources to homeless individuals.
- Developed relationships with community organizations that could provide additional support services for clients.
Education
Human Resources Certificate
Athabasca University
Athabasca, AB09-2022
Feminist Psychology Certificate
Athabasca University
Athabasca, AB06-2020
Skills
- Stakeholder management
- Partnership development
- Project coordination
- Advocacy expertise
- Risk assessment
- Issue navigation
- Referral management
- Program development
- Team coordination
- Collaborative partnerships
Timeline
Decriminalization Community Engagement Coordinator
City of Quesnel/Northern Health
09.2023 - Current
Community Engagement Coordinator
City of Quesnel
09.2020 - 09.2023
Shelter Case Manager
Quesnel Shelter & Support Society
01.2017 - 03.2023
Human Resources Certificate
Athabasca University
Feminist Psychology Certificate
Athabasca University