Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Kaser

Laytonville

Summary

Dynamic Title VI Director at Laytonville Unified School District, skilled in strategic planning and relationship building. Successfully enhanced team collaboration and morale, leading to improved project efficiency. A charismatic leader with a proven track record in fostering a culture of continuous improvement and empowering employees to achieve their goals.

Overview

14
14
years of professional experience

Work History

Title VI Director

Laytonville Unified School District
05.2023 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.

Slot Technician Supervisor

Red Fox Casino
03.2011 - 08.2015
  • Maximized machine uptime by swiftly addressing all reported malfunctions.
  • Improved overall customer satisfaction with timely troubleshooting and resolving of technical issues.
  • Demonstrated exceptional leadership skills while overseeing daily operations within the Slot Technician Department.
  • Strengthened communication between departments, serving as a liaison between the technician team and casino management.

Patient Service Representative

Long Valley Dental Group
12.2019 - 03.2020
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.

Waitress

Wheel's Café
07.2011 - 08.2012
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Deli Clerk

Geiger's Long Valley Market
12.2010 - 03.2011
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

Associate Of Science - Allied Health

Mendocino College
Ukiah, CA

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • People management
  • Creativity and innovation
  • Strategies and goals
  • Issues resolution
  • Charismatic leader

Timeline

Title VI Director

Laytonville Unified School District
05.2023 - Current

Patient Service Representative

Long Valley Dental Group
12.2019 - 03.2020

Waitress

Wheel's Café
07.2011 - 08.2012

Slot Technician Supervisor

Red Fox Casino
03.2011 - 08.2015

Deli Clerk

Geiger's Long Valley Market
12.2010 - 03.2011

Associate Of Science - Allied Health

Mendocino College
Kelsey Kaser