Kelsey Heino
Chesterville,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Residential Counselor
Total Communication Environment
09.2015 - Current
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Behavioral Counselor
Bairn Croft Residential Services
09.2015 - 08.2018
- Administered personality assessments, behavioral assessments and assessments of intellectual functioning.
- Implemented psychological interventions and coordinated community resources to assist clients' in community integration.
- Participated in interdisciplinary staff meetings to implement research-based changes and assess treatment plans.
Education
Diploma - Child And Youth Worker
Sheridan Institute of Technology
Oakville, ON04.2015
Skills
- Emergency Support
- Mediation Techniques
- Resident Support
- Inventory and Supply Management
- Activity Oversight
- Crisis Situations
- Counseling Program Development
- Case File Management
Certification
Standard First Aid CPR/AED Level C
August 2018
American Sign Language Level 102
June 2018
Nonviolent Crisis Intervention
February 2018
Timeline
Residential Counselor
Total Communication Environment
09.2015 - Current
Behavioral Counselor
Bairn Croft Residential Services
09.2015 - 08.2018
Diploma - Child And Youth Worker
Sheridan Institute of Technology
Standard First Aid CPR/AED Level C
August 2018
American Sign Language Level 102
June 2018
Nonviolent Crisis Intervention
February 2018
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