Kelsey FORBANG
Calgary
Summary
Proven problem-solver and adaptable team player, I excelled at AirNorth by ensuring efficient baggage and cargo handling, significantly enhancing ramp safety and operations. My fluency in English and strong work ethic underpin my ability to improve customer service and operational efficiency, embodying a positive attitude and enthusiasm in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Ramp Agent
AirNorth
06.2022 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Education
Bachelor of Commerce - Business Technology Management
University of Calgary
Calgary, None04-2028
Skills
- Problem-solving
- Adaptability
- Organization
- Customer Service
- Positive attitude and enthusiasm
- Teamwork
- Active Listening
- Fluent English Speaker
- Strong work ethic
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Ramp Agent
AirNorth
06.2022 - Current
Bachelor of Commerce - Business Technology Management
University of Calgary
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