KELLY WARNICA
Ottawa,Canada
Summary
Project management professional with solid foundation in overseeing diverse projects. Known for strong focus on team collaboration and delivering results. Reliable and adaptable, skilled in risk assessment and resource allocation, with commitment to achieving project goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
PROJECT OFFICER (AS-04)
Bureau of Pensions Advocates (Veterans Affairs Canada)
01.2022 - Current
- Meets with internal and external stakeholders to review joint processes and procedures
- Assists in writing and proofreading procedures and policies for the organization
- Developed and deepened relationships with key stakeholders.
- Partners with project team members to identify and quickly address problems.
- Gather's and organizes supporting materials for meetings and project updates.
- Facilitates successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management.
SUPERVISOR LEGAL SUPPORT OTTAWA (PM-3)
Bureau of Pensions Advocates
02.2019 - Current
- Supervision of a team of 10 support staff in the Ottawa office
- Organization, distribution of incoming workloads for the lawyers and advocacy officers in the office
- Analyzation of the projected workload to see where the focus would need to shift to cover deficiencies
- Handled all escalations, IRO complaints, and privacy breach incidents
- Handled the hiring and training of new staff
- Provided project plans to the Area Director to keep work moving with the focus to keep backlogs at a minimum
- Implemented pilot projects within the team to increase workload productivity
- Liased with Labour Relations regarding employees
ADVOCACY OFFICER (PM-01)
Bureau of Pensions Advocates/Veterans Affairs Canada
05.2000 - 02.2019
- Interviewed clients for appeal of decisions
- Reviewed of service medicals records, medical websites, and legislation
- Scheduled board hearings
- Prepared and maintained client files
- Composed letters to clients and doctors
Education
No Degree - Legal Assistant
Fanshawe College of Applied Arts And Technology
London, ON03-1999
Skills
- Project management
- Presentation skills
- Stakeholder relations
- Project scoping
Certification
- Prosci Certified Change Practitioner
- Prosci 02 Mar 2023
Timeline
PROJECT OFFICER (AS-04)
Bureau of Pensions Advocates (Veterans Affairs Canada)
01.2022 - Current
SUPERVISOR LEGAL SUPPORT OTTAWA (PM-3)
Bureau of Pensions Advocates
02.2019 - Current
ADVOCACY OFFICER (PM-01)
Bureau of Pensions Advocates/Veterans Affairs Canada
05.2000 - 02.2019
- Prosci Certified Change Practitioner
- Prosci 02 Mar 2023
No Degree - Legal Assistant
Fanshawe College of Applied Arts And Technology
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