KELLY PEREUX
CALGARY,ALBERTA
Summary
Initiative-taking Sales Professional experienced in prospecting and market penetration. Achieved successful partnerships through strong sales skills and follow-up strategies, while providing expertise in issue resolution and mentoring new staff. Focused on delivering value and driving growth for organizations.
Overview
36
36
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work History
FREE LANCE AGENT-HVAC and PLUMBING
SELF EMPLOYED
WINNIPEG, SE MANITOBA
01.2020 - Current
- Conducted client consultations to assess needs and provide tailored solutions.
- Enabled cost efficiency for builders and renovators while generating business opportunities for small contractors.
- Facilitated connections between small builders, home renovators, and small contractors.
- Developed marketing strategies to promote services and attract new customers.
- Managed schedules and coordinated appointments for multiple clients efficiently.
HEAD HVAC and PLUMBING SALES and DESIGN
E.G. PENNER BUILDING CENTRE MECHANICAL DEPARTMENT
Steinbach, MB
01.2005 - 01.2020
- Installed Sales, Mechanical Contractor Sales, Retail Sales New Home Construction, Retrofit, Retail-Design Build for Contractors
- Promote and sell all HVAC Related Products
- Gas, Electric or Wood, Central Air Conditioners, Heat Pumps and Geothermal, Hydronics, Ventilation, Air Purification
- Plumbing for New House Construction and Renovation
- Selected fixtures for projects to enhance design and functionality.
- Lead Generation-Close Ratio of over 70%.
- Sales Yearly of 3.5 to 5 million
- Purchasing and Inventory Control
- NET Purchasing for Projects
- Job Costing-Knowing your Margins.
- Mentoring and Training other Staff
- Focused on achieving measurable outcomes in all tasks and projects.
- Concentrated efforts on driving sales through targeted strategies.
- Dedicated to providing exceptional service to meet customer needs.
- Inventory Management-Knowing what sells and what does not.
- Developed advertising and marketing strategies to promote products.
- Enhanced customer relationships, leading to increased loyalty and satisfaction while meeting all sales objectives.
- Leveraged Industry, Competitor and Product Knowledge Trends to Shape Value-Added Solutions and Approaches.
- Projected personal sales of 4 to 5 million with net margins ranging from 22 to 40%.
- Reached out to Customers to Set Up Appointments, Check on Satisfaction and Suggest Additional Offerings.
- Responded to service requests and provided 24-hour emergency service.
- Addressed Customer Concerns Immediately and Resolved many Issues Promptly using Knowledge and our Service Team.
- Addressed Customer Inquiries and Concerns to Facilitate Decision-making and Minimize Anxiety or Hesitation.
- Fostered Relationships with Customers to Expand Customer Base and Enhance Loyalty and Retention.
- Put Together and Finalized Sales Contracts to close deals.
- Used Various Techniques such as Cold Calling, Prospecting and Networking to Land New Customers and Penetrate New Markets.
- Responded to Emergency Calls to Assess the Extent of Damage to Manage Sensitive Client needs.
- Achieved highest growth percentage among all company divisions.
Residential Sales Manager
Angle Plumbing and Heating
Winkler, Manitoba
01.1995 - 01.2005
- Residential Estimator/Job Cost-Controller/Residential Manager
- Oversaw residential sales operations for plumbing and heating systems, ensuring alignment with company goals.
- Trained and mentored sales staff on product knowledge and customer service, improving team competency and client interactions.
- Developed sales strategies that increased customer engagement and satisfaction, driving repeat business.
Owner/Partner
Elmwood Heating and Cooling
Winnipeg, Manitoba
01.1990 - 01.1995
- Collaborated with clients to accurately estimate project costs and timelines, ensuring alignment with client expectations.
- Executed residential sales and design projects by collaborating with clients to understand their needs.
- Managed daily operations of service department, streamlining workflow to enhance service delivery.
- Handled billing processes and managed accounts receivable transactions, maintaining accurate financial records.
- Handled billing processes and managed accounts receivable transactions.
Accounting Clerk
Wholesale Heating Winnipeg
Winnipeg, Manitoba
01.1990 - 01.1995
- Supported accounting tasks to ensure accurate financial records
- Oversaw vendor payment processes to maintain timely payments
- Tracked stock levels to prevent shortages and ensure inventory accuracy
Education
Business Administration - Business Administration
Red River College
Winnipeg, Manitoba 05.1985 - 01.1987
Grade 12 Graduate -
Powerview Collegiate
Pine Falls, MB 05.1973 - 01.1985
Skills
- Lead Development
- Lead Generation
- Market development
- Prospecting Skills
- Sales Forecasting
- Up-Selling Expertise
- Client Communication
- Customer Relationships
- Account Management
- Territory Management
- Project Management
- Order Processing
- Cost Estimation
- Market analysis
- Compliance Requirements
- Business Development
- Promotional Strategies
- Strategic planning
- Team Leadership
- Staff Development/Training
- Negotiation skills
- Problem Investigations
- Communication skills
- Relationship Building
- Customer Service
- Lead Generation
Certification
- HRAI Certified
- WETT Certified
- Best Sales Training Certifications
- PSI and Air-Time 500 Certified
Timeline
FREE LANCE AGENT-HVAC and PLUMBING
SELF EMPLOYED
01.2020 - Current
HEAD HVAC and PLUMBING SALES and DESIGN
E.G. PENNER BUILDING CENTRE MECHANICAL DEPARTMENT
01.2005 - 01.2020
Residential Sales Manager
Angle Plumbing and Heating
01.1995 - 01.2005
Owner/Partner
Elmwood Heating and Cooling
01.1990 - 01.1995
Accounting Clerk
Wholesale Heating Winnipeg
01.1990 - 01.1995
Business Administration - Business Administration
Red River College
05.1985 - 01.1987
Grade 12 Graduate -
Powerview Collegiate
05.1973 - 01.1985