Personal Support Worker 3 Years 2 Months CHSLD Beauceville | Beauceville, QC | 07.2023 - 09.2026
Supported personal hygiene, mobility, and medication management to enhance clients' well-being.
Provided compassionate care to clients, ensuring safety and comfort during daily activities.
Documented client progress accurately, strengthening communication with family members and staff.
Assisted residents with bathing, dressing, grooming, and daily personal care at CHSLD Beauceville.
Monitored resident comfort, skin condition, and changes, then reported concerns to nurses.
Served meals, encouraged hydration, and followed resident diet plans and feeding needs.
Maintained clean rooms, equipment, and shared spaces following CHSLD Beauceville hygiene standards.
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Warehouse Worker 1 Year 1 Month Amazon Prime Products | Laval | 05.2022 - 06.2023
Loaded and unloaded shipments, ensuring accurate placement and systematic organization to facilitate efficient order fulfillment. Utilized forklifts and pallet jacks for efficient movement of inventory within the warehouse. Executed inventory counts and proactively addressed discrepancies to maintain high stock accuracy. Show Description
Customer Service Representative 2 Years 4 Months CIBC Bank | Montreal | 01.2020 - 05.2022
Resolved customer inquiries using effective communication and problem-solving skills to enhance customer satisfaction. Assisted CIBC banking clients with account inquiries and routine service requests. Resolved customer concerns using bank policies and service procedures. Processed deposits, withdrawals, transfers, and payment transactions accurately. Developed in-depth product knowledge to offer personalized recommendations that addressed specific customer needs. Show Description