JOY EZINMA
Etobicoke,ON
Summary
Empathetic, reliable, and results-driven Personal Support Worker (PSW) with a proven commitment to providing safe, respectful, and client-centered care. Passionate about improving the quality of life for clients by promoting independence, dignity, and compassion in every aspect of care. Ready to bring a positive attitude, strong work ethic, and dedication to supporting the physical and emotional well-being of those in need.
Overview
1
1
year of professional experience
Work History
PERSONAL SUPPORT WORKER
HUMBER HEIGHTS LTC
North York, Toronto
08.2024 - Current
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Educated families about the patient's condition and provided support during difficult times.
- Supported 7+ residents daily with ADLs, ensuring dignity and comfort while reducing fall incidents by 20%.
- Recognized for compassionate end-of-life care by nursing team and family members in palliative unit.
- Maintained 100% compliance with infection control standards during COVID-19 outbreak in LTC home.
Personal Support Worker
Elm Nursing Home
Toronto, Ontario
07.2024 - 11.2024
- Provided companionship to isolated or lonely clients by engaging in conversation and accompanying them on outings.
- Responded promptly to emergency situations involving clients' safety or well-being.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Performed light housekeeping duties such as laundry services for residents.
Education
PERSONAL SUPPORT WORKER (PSW) -
Yorkdale Adult Learning Centre
Toronto, ON06.2024
MBA - Business Administration
Enugu State University
Enugu, Nigeria07-2007
Skills
- Patient Care Techniques
- Mobility & Rehabilitation Support
- Infection Control Procedures
- Communication Skills
- Time Management
- Cultural Sensitivity
- Nutrition & Feeding
- Charting & Documentation
- Palliative/end-of-life care experience
References
Available Upon Request
Timeline
PERSONAL SUPPORT WORKER
HUMBER HEIGHTS LTC
08.2024 - Current
Personal Support Worker
Elm Nursing Home
07.2024 - 11.2024
PERSONAL SUPPORT WORKER (PSW) -
Yorkdale Adult Learning Centre
MBA - Business Administration
Enugu State University