Kelly Harbin
Kitchener,ON
Summary
Reliable personal care professional bringing 11 years of experience in Personal Care Assistant roles. Accustomed to addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.
Overview
13
13
years of professional experience
Work History
Personal Support Worker
The Region Of Waterloo (Sunnyside Long Term Care Home)
Kitchener, ON
06.2013 - Current
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Liaised with supervisor to review cases and improve care.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Key Holder
Addition Elle
Kitchener, ON
01.2011 - 06.2013
- Supervised bank deposits and security procedures to support store opening and closing.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Operated cash register.
- Maintained store and maintained appearance.
- Performed store opening and closing tasks to comply with preset store operations guidelines.
- Opened and closed store in absence of senior managers.
- Signed for incoming shipments in manager's absence.
- Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
- Responded to safety and loss prevention incidents.
Education
Personal Support Worker
St. Louis Adult Learning And Continuing Education Centre
Kitchener, ON04.2013
Skills
- Critical Thinking
- Time Management
- First Aid Certification
- Infection Prevention and Control
- Decision Making
- CPR Certification
- Supportive Personality
References
References available upon request.
Timeline
Personal Support Worker
The Region Of Waterloo (Sunnyside Long Term Care Home)
06.2013 - Current
Key Holder
Addition Elle
01.2011 - 06.2013
Personal Support Worker
St. Louis Adult Learning And Continuing Education Centre
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