Kelly Gutierrez
Merced
Summary
Experienced in monitoring and securing premises, with a strong focus on maintaining a safe environment through diligent surveillance and proactive threat assessment. Skilled in effective communication and quick decision-making, ensuring efficient management of incidents and emergencies.
Proven customer service professional with a successful track record in leading counter operations and delivering seamless customer interactions. Recognized for strong team collaboration, a results-driven mindset, and the ability to adapt and thrive in dynamic environments. Brings reliability, problem-solving expertise, and a commitment to exceptional service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Guard
Axis Event Solutions Inc.
05.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Education
No Degree - Business Management
Merced College
Merced, CA05-2026
High School Diploma -
Atwater High School
Atwater, CA05-2024
Skills
- Verbal and written communication
- Reliable customer service
- Work ethic
- Relationship building and management
- Incident reporting
- Emergency management
- Team leadership
- Reliability
- Complex Problem-solving
- Self-defense
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Security Guard
Axis Event Solutions Inc.
05.2024 - Current
No Degree - Business Management
Merced College
High School Diploma -
Atwater High School
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