James O'Connor
Dutch Flat
Summary
Accomplished Salesperson at Mee's Moving and Storage, adept at closing sales and exceeding targets. Expert in customer relationship management and communication, ensuring a seamless moving experience. Proven ability to organize and lead teams, achieving a 95% customer satisfaction rate. Skilled in delivering customized solutions and maintaining attention to detail throughout the process.
Overview
12
12
years of professional experience
Work History
Salesperson
Mee's Moving and Storage
03.2019 - 12.2023
- Conduct virtual or in-person consultations to assess customer needs, explain moving service and gather information for accurate estimates
- Provide detailed, customized moving estimates and service options
- Effectively communicating the value of the services, addressing customer concerns and objections and closing the sale.
- Establishing trust with clients by delivering excellent service and a positive moving experience.
- Work with Operations team to ensure a smooth transition from Sales to Delivery.
- Follow up with the customer to maintain communication throughout the moving process.
- Meeting or exceeding monthly sales targets.
Driver
Mee's Moving & Storage
01.2012 - 03.2019
- Properly loading, unloading using appropriate equipment
- Carefully wrapping, packing and unpacking items to prevent damage during transit.
- Creating and maintaining inventory lists to track items during the move.
- Disassembling and reassembling furniture as needed.
- Answering customer questions and addressing concerns and providing excellent service throughout the moving process.
- Managing a team of movers during the moving process to ensure a smooth and efficient move.
- prioritizing safety in all aspects of the job.
- Completing the necessary paperwork such as inventory lists and delivery logs.
- Addressing any challenges that may arise during the move.
Skills
- Customer Relationship
- Closing Sales
- Organization
- Communication
- Attention to detail
Timeline
Salesperson
Mee's Moving and Storage
03.2019 - 12.2023
Driver
Mee's Moving & Storage
01.2012 - 03.2019
Similar Profiles
Milo ChristensonMilo Christenson
Assistant Manager at U-Haul Moving & Storage of RochesterAssistant Manager at U-Haul Moving & Storage of Rochester
Samuel PerrySamuel Perry
VP of Sales and Business Development at Perry Moving & StorageVP of Sales and Business Development at Perry Moving & Storage
Jovell JohnsonJovell Johnson
Customer Service Representative at Uhaul Moving And StorageCustomer Service Representative at Uhaul Moving And Storage
Presley BarkerPresley Barker
Pizza Maker at Il Pizzaiolo Wood-fired PizzaPizza Maker at Il Pizzaiolo Wood-fired Pizza
Kenneth BestKenneth Best
CDL Truck Driver at IMBCDL Truck Driver at IMB