Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keith Chung

Etobicoke,Canada

Summary

Dedicated and accomplished golf professional with a proven track record of success in golf management, instruction, and pro-shop operations. Seeking opportunities to contribute expertise and leadership to a dynamic golf organization.

Overview

24
24
years of professional experience

Work History

Class A Golf Teaching Professional

Self Employeed
04.2021 - Current
  • Teaching and coaching general public and competitive players for over 25 years.
  • Managed and oversaw five City of Toronto Golf Courses for 18 years with prosperous results.
  • Developed relationships with clients to provide ongoing support and encouragement
  • Trained athletes in the proper use of equipment for safety and maximum results
  • Offered constructive feedback to clients to help them reach their goals
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries

Director of Golf

City Of Toronto Golf Courses
04.2010 - 11.2021
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Cultivated strong relationships with customers to build loyalty and repeat business.

Head Golf Professional

Golf Plus Marketing C/O City Of Toronto
04.2008 - 11.2009
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Cultivated strong relationships with customers to build loyalty and repeat business.

Head Golf Professional

Golf Plus Marketing C/O City Of Toronto
04.2005 - 11.2007
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Cultivated strong relationships with customers to build loyalty and repeat business.

Pro-Shop Assistant

Golf Plus Marketing Inc. C/O City Of Toronto
04.1999 - 11.2004
  • Promoted game of golf and specific golf course and maintained high level of professionalism and service.
  • Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
  • Administered point of sales applications and trained new team members in customer service and operations details.
  • Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.

Education

Bachelor of Arts - Business Management of Golf

Humber College
Toronto, ON
03.2004

Club Fitting And Repair

Goplf Works Canada
Ottawa, ON
02.2004

Bachelor of Applied Arts - Interior Design

Ryerson University, Humber College
Toronto, ON
03.1983

Skills

  • Golf instruction and coaching
  • Golf course management
  • Pro-shop operations
  • Customer service
  • Team leadership and staff management
  • Event planning and coordination

Timeline

Class A Golf Teaching Professional

Self Employeed
04.2021 - Current

Director of Golf

City Of Toronto Golf Courses
04.2010 - 11.2021

Head Golf Professional

Golf Plus Marketing C/O City Of Toronto
04.2008 - 11.2009

Head Golf Professional

Golf Plus Marketing C/O City Of Toronto
04.2005 - 11.2007

Pro-Shop Assistant

Golf Plus Marketing Inc. C/O City Of Toronto
04.1999 - 11.2004

Bachelor of Arts - Business Management of Golf

Humber College

Club Fitting And Repair

Goplf Works Canada

Bachelor of Applied Arts - Interior Design

Ryerson University, Humber College

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Keith Chung