KEITA DELA CRUZ
Whitehorse,NT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Superviser/Manager
Yukon Mart
Whitehorse, Canada
07.2023 - Current
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Reduced workplace safety or health hazards by enforcing work practices and procedures
- Mentored and trained new employees on company policies and procedures
- Liaised regularly with upper management to ensure alignment of goals and objectives
- Worked with coworkers to complete tasks
- Troubleshot minor problems and reported larger technical issues.
Manager
Bay Market
Vancouver, British Columbia
01.2023 - 09.2023
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
- Created purchase orders based on customer requirements and specifications.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
Cashier
Grouse Mountain
North Vancouver, Canada
07.2017 - 08.2019
- Operated cash register and accurately processed payments, returns, and exchanges
- Offered assistance to customers in locating desired items
- Verified that customers are of legal age to purchase restricted items
- Supported other departments within the store by providing assistance when needed
- Identified fraudulent activities such as counterfeit currency or stolen credit cards
- Supervised others and provided on-the-job training
- Trained new cashiers in the use of cash registers and processing payments
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
Education
High School Diploma -
Handsworth Secondary School
North Vancouver, BC06.2019
Skills
- Highly adaptable individual
- Remote Communication Skills
- An Ability to Maintain Concentration and Focus
- Problem-Solving Skills
- Critical Thinking Skills
- Flexibility
- Attention to Detail
- Responsibility
Languages
Japanese, Conversational
References
References available upon request
Timeline
Superviser/Manager
Yukon Mart
07.2023 - Current
Manager
Bay Market
01.2023 - 09.2023
Cashier
Grouse Mountain
07.2017 - 08.2019
High School Diploma -
Handsworth Secondary School
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