Keira Ayala
Certified Nursing Assistant
Fontana
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Sales Associate
Cotton On Kids
10.2025 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Rite Aid
01.2023 - 02.2024
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Associate of Science - Nursing
Riverside City College
Riverside, CA 05.2001 -
Associate of Science - Math And Science
Riverside City College
Riverside, CA 05.2001 -
Skills
Compassionate communication
Multitasking and organization
Attention to detail
Compassionate caregiver
Team collaboration
Active listening
Certification
Certified Nursing Assistant (CNA)- California Department of of Public Health (License 01329822)
Timeline
Sales Associate
Cotton On Kids
10.2025 - Current
Certified Nursing Assistant (CNA)- California Department of of Public Health (License 01329822)
07-2025
BLS Certification- American Heart Association (255411909426)
07-2024
Sales Associate
Rite Aid
01.2023 - 02.2024
Associate of Science - Nursing
Riverside City College
05.2001 -
Associate of Science - Math And Science
Riverside City College
05.2001 -