KEHINDE BABATUNDE ADEMUWAGUN
Stoney Creek,ON
Summary
Adept at multitasking and hospitality service, I excelled as Chief Server at Eko Hotels & Suites, enhancing customer satisfaction through personalized service and efficient POS system management. Certified in first aid and food handling, my strong work ethic and relationship management skills contributed to a significant improvement in guest experiences.
Overview
9
9
years of professional experience
Work History
Cheif Server
Eko Hotels & Suites
03.2022 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Sharaton Hotel
01.2020 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
SERVER
Lagos Bukka
02.2015 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Advanced Diploma - PGD in Management
University of Calabar
Calabar, Nigeria02.2014
Skills
CERTIFICATION
Red Cross- Standard first aid CPR/AED
Food Handler certification
Work Health and in 4 step
SKILL
- Strong Work Ethic
- Hospitality service expertise
- Performance Improvement
- Relationship Management
- Dining area maintenance
- Allergy awareness
Languages
English
Native or Bilingual
Timeline
Cheif Server
Eko Hotels & Suites
03.2022 - 02.2024
Server
Sharaton Hotel
01.2020 - 02.2022
SERVER
Lagos Bukka
02.2015 - 01.2020
Advanced Diploma - PGD in Management
University of Calabar
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