Keerthana Battula

Motivated MBA student with a strong academic foundation and a passion for continuous learning. Eager to leverage exceptional communication, analytical and problem-solving skills in a client-focused sales role to contribute to meaningful client experiences and drive satisfaction. Committed to delivering outstanding customer service and adapting to new challenges in a dynamic work environment. Seeking opportunities to gain practical experience and contribute effectively to team goals while expanding knowledge in business analytics and related fields.

• Introduction to Sustainable Finance, United Nations, 07/25/24, Completed an online course providing technical knowledge on sustainable finance and its role in sustainable development, with applications in policy and business contexts.
• IBM Enterprise Design Thinking Practitioner, Credly, 07/17/23, Acquired knowledge in applying Enterprise Design Thinking principles and identifying opportunities for implementation in professional settings.

Familiarity with industry trends related to the field (Accounts, finance, and operations)

Projects & Academic Achievements

• Customer Service Simulation Project
  Developed a customer service strategy for a hypothetical retail business, focusing on client engagement and satisfaction metrics.
• Market Research Analysis
  Conducted a comprehensive analysis of local banking preferences among students, presenting findings to peers and faculty.