Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Keely Macdonald

Waterloo,ON

Summary

Positive, friendly, and customer-focused university student with experience in hospitality, retail, and event service. Strong ability to work in fast-paced environments, handle transactions, and provide excellent customer experiences. Hardworking and dedicated attitude, with a willingness to learn. Accepts authority and works well with others. Proven track record of responsible and independent work.

Overview

7
7
years of professional experience

Work History

Retail Store Associate

Winners TJX
06.2024 - Current
  • Collaborated with team members to achieve store sales targets consistently.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Beer Tent Cashier

Marigolds & Onions - RBC Canadian Open
05.2024 - 06.2024
  • Served an average 100+ customers per shift, handling cash and card transactions efficiently.
  • Prepared and served alcoholic and non-alcoholic beverages while ensuring responsible service.
  • Assisted with daily setup and breakdown of the beer tent.

Ambassador Volunteer

RBC Canadian Open
05.2024 - 06.2024
  • Directed fans and guests throughout the course, providing assistance and event information.
  • Helped attendees navigate the Golf Canada App for enhanced experience.

Office Assistant

Computer Solutions Repair. Inc
06.2023 - 02.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Caregiver

Private Family
12.2022 - 05.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Performed light housekeeping duties to maintain cleanliness standards.
  • Provided transportation

Cashier

Zehrs Markets
12.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Operated customer service desk and self-checkout.

Volunteer - Handbags for Hopsice Event

VON Sakura House
01.2018 - 01.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Table runner, helping guests, collecting and delivering handbags to guests, and any other assigned tasks by the event committee.

Education

Bachelor of Arts - Psychology

Wilfrid Laurier University
Waterloo, ON
06-2027

High School Diploma -

St. Marys Catholic High School
Woodstock, ON
06-2022

Skills

  • Customer Service & Communication
  • Cash Handling & POS Systems
  • Time Management & Organization
  • Teamwork & Adaptability

Interests

Competitive Dance Team - Elite Dance Centre, Woodstock, ON (2015-2019)

Competitive Dance Team - In Motion, Kitchener, ON (2019-2020)

Recreational League Volleyball, Woodstock, ON (2019-2020)

Timeline

Retail Store Associate

Winners TJX
06.2024 - Current

Beer Tent Cashier

Marigolds & Onions - RBC Canadian Open
05.2024 - 06.2024

Ambassador Volunteer

RBC Canadian Open
05.2024 - 06.2024

Office Assistant

Computer Solutions Repair. Inc
06.2023 - 02.2024

Caregiver

Private Family
12.2022 - 05.2023

Cashier

Zehrs Markets
12.2022 - 05.2023

Volunteer - Handbags for Hopsice Event

VON Sakura House
01.2018 - 01.2020

Bachelor of Arts - Psychology

Wilfrid Laurier University

High School Diploma -

St. Marys Catholic High School
Keely Macdonald