Keela Coss
Sherwood Park,AB
Summary
Detail-oriented and highly organized team player with strong organizational skills. Ability to handle multiple projects and complex situations simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Alliance Partners Inside Sales Representative
Comco Pipe & Supply Company
02.2024 - Current
- Generated product and service orders, achieving sales objectives through effective customer engagement
- Provided detailed and accurate quotations, leveraging product knowledge and pricing strategies
- Processed sales and purchase orders, ensuring timely delivery and customer satisfaction
- Maintained outstanding customer and supplier relations, contributing to business growth.
Administrative Assistant Inside Sales
Comco Pipe & Supply Company
07.2021 - Current
- Directed administrative operations, optimizing team productivity and improving work quality
- Spearheaded sales and procurement support activities, ensuring accuracy and timeliness in customer proposals and documentation
- Managed project and customer relationship files, tailoring services to unique project needs
- Implemented personnel management strategies, enhancing team performance and efficiency
- Coordinated office supply procurement and managed promotional material, contributing to brand visibility.
Warranty Manager
Rivercity Hyundai
01.2018 - 10.2021
- Diligently assessed codes, invoiced, and submitted all warranty claims, ensuring accurate warranty control and timely rectification of warranty schedules for the accounting department
- Managed the warranty return parts process, including tagging, shelving, and securing parts, to uphold organizational standards and compliance
- Coordinated the sorting and shipping of warranty parts returns, addressing and reporting any payment discrepancies to the Service Manager promptly
- Acted as a primary point of contact for informing staff of any changes in warranty procedures, maintaining up-to-date files and documentation to support seamless operations.
Education
Master of Business Administration in Community Economic Development -
Cape Breton University
11.2024
Bachelor of Technology -
Northern Alberta Institute of Technology
2020
Personal Fitness Trainer Diploma -
Northern Alberta Institute of Technology
2015
Quality Management Certificate -
Northern Alberta Institute of Technology
2010
Project Leadership Certificate -
Northern Alberta Institute of Technology
2010
Skills
- Highly accountable, responsible, and dependable in professional environments
- Proficient in verbal and written communication, ensuring clarity and effectiveness
- Strong interpersonal skills collaborative skills
- Self-motivated with excellent problem-solving skills, capable of planning and prioritizing and making comprehensive decisions
- Skilled at maintaining confidentiality and dealing with sensitive information with accuracy and discretion
- Superior organizational skills
Certification
- Excel Level 1 & 2
- Certified Personal Trainer: Canadian Society of Exercise Physiology
- Corrective Exercise Specialist: National Academy of Sports Medicine
- Exercise Specialist Level 1: Exercise in Medicine Canada
- First Aid & CPR Level-C
Volunteer Experience
- Coach: Sherwood Park Minor Baseball Association
- Team Manager: Sherwood Park Ram Minor Football Association
- Treasurer, School Rep, Prayer Director: Elk Island Logos Society
- Council Secretary, Literacy Lead: Brentwood Elementary School
- Coach: Ardrossan Soccer Association
- Director, Counsellor, Speaker, Cook: Meadowlodge Bible Camp
- Kitchen Assistant: The Mustard Seed
References
References available upon request
Timeline
Alliance Partners Inside Sales Representative
Comco Pipe & Supply Company
02.2024 - Current
Administrative Assistant Inside Sales
Comco Pipe & Supply Company
07.2021 - Current
Warranty Manager
Rivercity Hyundai
01.2018 - 10.2021
Master of Business Administration in Community Economic Development -
Cape Breton University
Bachelor of Technology -
Northern Alberta Institute of Technology
Personal Fitness Trainer Diploma -
Northern Alberta Institute of Technology
Quality Management Certificate -
Northern Alberta Institute of Technology
Project Leadership Certificate -
Northern Alberta Institute of Technology
- Excel Level 1 & 2
- Certified Personal Trainer: Canadian Society of Exercise Physiology
- Corrective Exercise Specialist: National Academy of Sports Medicine
- Exercise Specialist Level 1: Exercise in Medicine Canada
- First Aid & CPR Level-C
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