Motivated and dependable university student with diverse experience in customer service, education, IT support, and team-based environments. Known for strong interpersonal communication, problem-solving abilities, and a calm, professional presence under pressure. Bilingual in English and French with a proven track record of supporting customers, resolving concerns efficiently, and collaborating effectively in both independent and team settings. Brings leadership experience as a former team captain and a consistent commitment to delivering quality service and support.