Keaghan Glass
Simonds
Summary
Dynamic Business Systems Analyst with a proven track record at Xplore, excelling in requirements gathering and cross-functional collaboration. Recognized for developing impactful solutions and enhancing software quality through rigorous testing. Adept at mentoring teams and driving project success, ensuring alignment with industry standards and user acceptance testing.
Overview
16
16
years of professional experience
Work History
Business Systems Analyst, Team Lead
Xplore
09.2012 - Current
- Assessed business requirements to create focused solutions.
- Trained business personnel in use of systems.
- Developed comprehensive documentation to support end-users and facilitate future enhancements.
- Managed multiple projects simultaneously, consistently meeting deadlines while maintaining a high standard of quality workmanship.
- Identified critical issues within existing systems, providing recommendations for resolution and prevention of future problems.
- Facilitated communication between technical and non-technical team members, ensuring project alignment across all parties involved.
- Helped deploy system enhancements to improve field operations.
Software Tester
Xplore
09.2012 - Current
- Improved software quality by executing thorough test cases and identifying critical defects.
- Mentored junior testers, fostering a productive and collaborative work environment that emphasized continuous learning and improvement.
- Established practical test strategies that aligned with project requirements while adhering to strict deadlines, contributing to successful releases without delay.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Assisted developers in reproducing reported issues, expediting their resolution and improving overall product quality.
Quality Assurance Analyst
Concentra Solutions
06.2009 - 06.2011
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Education
High School Diploma -
Carleton North Senior High School
Bristol, NBSkills
- Requirements gathering and documentation
- Cross-functional collaboration
- Research and analysis
- Process documentation
- Functional specifications
- User acceptance testing
- Systems analysis
Languages
English
Full Professional
Timeline
Business Systems Analyst, Team Lead
Xplore
09.2012 - Current
Software Tester
Xplore
09.2012 - Current
Quality Assurance Analyst
Concentra Solutions
06.2009 - 06.2011
High School Diploma -
Carleton North Senior High School
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