Keagan Slupsky
Moncton
Summary
Dynamic professional with experience at NAV CANADA, skilled in flight planning and data interpretation. Proven ability to enhance operational efficiency through effective communication and compliance monitoring. Recognized for fostering positive customer experiences and training staff to uphold high standards in fast-paced environments. Committed to excellence in all aspects of service delivery.
Overview
13
13
years of professional experience
Work History
Flight Service Specialist (trainee)
NAV CANADA
02.2022 - 01.2023
- Troubleshot and diagnosed malfunctions to eliminate problems quickly.
- Compiled and summarized reports for analysis through use of computer programs and peripheral equipment.
- Adhered to safety procedures when managing logistics for pilot and ground crew.
- Posted and interpreted weather reports and decoded sequence reports.
- Supported operations by managing professional communications, tracking data and managing records.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
Table Games Supervisor
Casino New Brunswick
06.2014 - 02.2022
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Oversaw area games to maintain security and compliance.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Watched closely to catch errors and notified surveillance of irregularities.
Line Cook
Casino New Brunswick
09.2013 - 06.2014
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Grilled meats and seafood to customer specifications.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Table Games Dealer/Dual Rate Table Games Supervisor
Casino New Brunswick
05.2010 - 08.2012
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Learned and followed company procedures to maintain consistency and standards.
Education
Certificate - Flight Service Specialist Basics
NAV CANADA
Riverview, NB09-2022
Certificate - Cooking And Related Culinary Arts
NBCC
Moncton, NB08-2013
High School Diploma -
Moncton High
Moncton, NB06-2008
Skills
- Flight planning
- Data interpretation
- Radio communication
- Ground crew coordination
- Dispatching
- Record maintenance
- Customer service
- Financial records oversight
- Observing operations
- Compliance monitoring
Languages
English
Timeline
Flight Service Specialist (trainee)
NAV CANADA
02.2022 - 01.2023
Table Games Supervisor
Casino New Brunswick
06.2014 - 02.2022
Line Cook
Casino New Brunswick
09.2013 - 06.2014
Table Games Dealer/Dual Rate Table Games Supervisor
Casino New Brunswick
05.2010 - 08.2012
Certificate - Flight Service Specialist Basics
NAV CANADA
Certificate - Cooking And Related Culinary Arts
NBCC
High School Diploma -
Moncton High
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