Dynamic Business Analyst with a proven track record at Bank of New York Mellon, enhancing user engagement by 33% through innovative design solutions. Expert in user research and cross-functional collaboration, I excel in creating impactful design systems and facilitating workshops that drive project success and stakeholder satisfaction.
•Facilitate design-thinking workshops and discussions to encourage agile decision-making and foster alignment across diverse stakeholders.
•Optimized project efficiency, reducing design iterations from five to three, benefiting multiple projects over six months.
•Mentor junior designers, promoting best practices and enhancing the overall design capability of the team.