Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tierra Hibler

Long Beach

Summary

Dynamic healthcare professional with a proven track record at Long Beach Memorial Medical Center, excelling in patient-focused care and strong organization. Enhanced patient satisfaction through effective communication and bedside manner, while ensuring HIPAA compliance. Skilled in direct patient care and newborn care, fostering trust and delivering high-quality support in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Unit Secretary

Long Beach Memorial Medical Center
02.2025 - Current
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
  • Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
  • Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.

CNA, Labor and Delivery/ Postpartum

Saddleback Memorial Medical Center
06.2024 - 02.2025
  • Increased patient satisfaction scores through consistent delivery of high-quality nursing care during labor and postpartum periods.
  • Managed the effective use of limited resources within the labor and delivery unit by prioritizing tasks based on urgency and importance.
  • Utilized evidence-based practices to guide nursing interventions, resulting in enhanced patient outcomes during labor and delivery.
  • Collaborated with interdisciplinary team members to develop tailored care plans for each patient, ensuring optimal outcomes.
  • Maintained a clean and safe environment in the labor and delivery unit, adhering to infection control protocols.
  • Served as an advocate for patients'' rights and preferences throughout their birthing experiences, fostering trust and rapport with each individual.
  • Provided emotional support to mothers throughout labor, offering encouragement and reassurance as needed.
  • Educated new parents on proper infant care techniques, promoting healthy development from the start.
  • Mentored new CNA staff members on best practices in labor and delivery nursing, contributing to a cohesive and collaborative team environment.

Certified Nursing Assistant

Encompass Health Rehabilitation Hospital
08.2015 - 06.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.

Education

High School Diploma -

Millikan High School
Long Beach
06-2009

Skills

  • Customer service
  • Strong organization
  • HIPAA compliance
  • Direct patient care
  • Patient chart maintenance
  • Bedside manner
  • Breastfeeding support
  • Patient positioning
  • Newborn care
  • Postpartum care
  • Basic life support
  • Patient-focused care

Accomplishments

  • Supervised team of 5-6 staff members.
  • Achieved more accurate, patient documentation by assisting colleagues with various data they struggle to input
  • Documented and resolved patient care related issues, which led to higher patient satisfaction scores.

Certification

  • CNA - Certified Nurse Assistant
  • BLS - Basic Life Support

Timeline

Unit Secretary

Long Beach Memorial Medical Center
02.2025 - Current

CNA, Labor and Delivery/ Postpartum

Saddleback Memorial Medical Center
06.2024 - 02.2025

Certified Nursing Assistant

Encompass Health Rehabilitation Hospital
08.2015 - 06.2024

High School Diploma -

Millikan High School

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Tierra Hibler