Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KE YANG

Concord,ON

Summary

Accomplished VP of Business Development at DH Supply Chain, adept in global business expansion and customer engagement. Excelled in securing long-term client commitments and optimizing sales processes, demonstrating exceptional relationship management. Proven track record in enhancing customer satisfaction and operational efficiency, with a keen focus on partnership development and industry networking.

Overview

3
3
years of professional experience

Work History

VP of Business Development

DH Supply Chain
03.2023 - Current
  • Negotiated contracts with key clients, securing long-term commitments and favorable terms for the company.
  • Optimized sales processes to improve efficiency and close rates on deals.
  • Established robust pipelines of potential clients through effective networking initiatives.
  • Formulated custom solutions for clients based on their unique requirements, resulting in enhanced satisfaction levels.

Manager of Customs Broker

DH Supply Chain
08.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Customs Specialist

DH Supply Chain
02.2022 - 08.2022
  • Provided expert guidance to internal teams on customs-related matters, enhancing the organization''s ability to navigate complex international trade environments.
  • Assisted in the development of company-wide training programs on customs procedures, contributing to improved staff performance and understanding of compliance obligations.
  • Played a critical role in risk management by maintaining awareness of potential changes to customs regulations and proactively adapting company strategies accordingly.
  • Ensured accurate tariff classifications for various imported goods, resulting in reduced delays and penalties.

Education

MBA - Business Administration

Lakehead University
Thunder Bay, ON
08-2018

Skills

  • Customer engagement
  • Global business expansion
  • Operations management
  • Relationship management
  • Partnership development
  • Industry networking

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Timeline

VP of Business Development

DH Supply Chain
03.2023 - Current

Manager of Customs Broker

DH Supply Chain
08.2022 - Current

Customs Specialist

DH Supply Chain
02.2022 - 08.2022

MBA - Business Administration

Lakehead University

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KE YANG