Kazimbaya Igihozo Malkia
Ottawa,ON
Summary
Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Honorary Consul of Namibia to Rwanda
06.2022 - 05.2023
- Acting as personal assistant and secretary to the Honorary Consul, including but not limited to Managing telephone, email and postal correspondence, diary management, meeting note taking and drafting meeting agendas
- Assisting in the planning and execution of the consulate’s programming
- Organizing travel arrangements, meetings and events for High-level visiting delegations and for official travel and programme undertaken by the Honorary Consul
- Acting as an official first point of contact for members of the public contacting the consulate, responding to public queries via public reception counter at the consulate
- Information management - maintaining adequate hard copy and electronic files covering the work of the Honorary Consul
- Managing and Updating the consulate’s contact database
- Assisting and Providing consular advice and assistance required with regard to processing of passports and visa application.
Business Development Manager
Spectrum Trading Ltd
06.2022 - 05.2023
- Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
- Seek out the appropriate contact in an organisation
- Meet with customers/clients face to face or over the phone
- Foster and develop relationships with customers/clients
- Understand the needs of our customers and be able to respond effectively with a plan of how to meet these
- Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
- Work strategically - carrying out necessary planning in order to implement operational changes
- Draw up client contracts - depending on the size of company, this task may be completed by someone else or agreements may not be as formal
- Have a good understanding of the businesses' products or services and be able to advise others about them
- Ensure staff are on board throughout the organization, and understand the need for change and what is required of them
- Seek ways of improving the way the business operates
- Attend seminars, conferences and events where appropriate
- Keep abreast of trends and changes in the business world.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Represented company and promoted products at conferences and industry events.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Quality and Compliance manager
Catchup Investment Ltd/Roba Industry
08.2019 - 06.2022
- Develop and implement company policies and regulations
- Oversee all business operations relating to compliance including policies, investments, and procedures
- Design and monitor control systems to deal with violations of legal rules and internal policies
- Regularly assess the efficiency of control systems and recommend effective improvements
- Review and evaluate company procedures and reports to identify hidden risks or common issues
- Coordinate with different department managers to review all departmental compliance policies
- Perform periodic audits on company procedures and processes
- Lead employee training sessions on legal and compliance issues
- Supervise compliance officers and team
- Warehouse Manager: Managing Warehouse in compliance with company’s policies and vision
- Overseeing, Receiving, distribution and maintenance operations
- Setting up layout and ensure efficient space utilization
- Maintain standards of Health and Safety hygiene and Security
- Manage stock control and reconcile with data storage system
- Prepare Annual Budget
- Liaise with Clients, suppliers and transport companies
- Assign tasks appropriately and appraise results
- Produce reports and statistics regularly
- Sales: Process orders via email or phone
- Check data accuracy in orders and invoices
- Contact Clients to obtain missing information or answer queries
- Liaise with the logistics department to ensure timely deliveries
- Maintain and Update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
- Ensure sales targets are met and report any deviations
- Stay up to date with new products features.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Program Manager
East African Power
01.2018 - 12.2018
- Organizing programs and activities in accordance with the mission and goals of the organization
- Developing new programs to support the strategic direction of the organization
- Creating and managing long-term goals
- Developing a budget and operating plan for the program
- Developing an evaluation method to assess program strengths and identify areas for improvement.
Administrative Assistant
Imbuto Foundation
02.2014 - 08.2017
- Develop and implement a fully costed action plan to deliver the approach developed and set out in the revised Implementation Strategy, with tailored approaches to address specific 12+ programme components such as safe spaces, mentorship, and delivery of the 12+ curriculum and experimental learning
- Ensure the availability of a safe community based space, experimenting with a variety of venues where girls will meet weekly
- Recruit and train mentors and develop professional competency goals for approximately 530 female mentors
- Provide inputs to update/enrich modules of the curriculum ensure that mentors organize weekly sessions with Girls, covering the revised programme curriculum
- Manage mentors to ensure that learning journeys take place
- Facilitate and encourage savings linked to the financial literacy component and possibly formally connect it to the national banking system
- Organise graduation celebrations for 12+ girls completing the curriculum, with the support and engagement of communities and families
- Sensitize and build collaborative relationships with district administration, local leaders and community members, building their awareness and understanding of adolescent girls’ needs and potential contributions
- Working with local leaders and communities, recruit 13,000 12 year old girls to participate in the programme, including those from the most vulnerable backgrounds such as girls with disabilities or out-of-school girls
- Collaborate with other IAs on learning, sharing lessons learned and strategies to improve the programme on an ongoing basis
- Collaborate closely with local leaders, parents and communities to support strategic follow-on of 12+ graduates and other adolescent girls, supporting them to set up new clubs or connecting them with existing clubs within their communities
- Recruit staff that will implement the program, including district supervisors
- Ensure that high quality and robust quantitative and qualitative data is collected on a systematic and regular basis to support the monitoring and evaluation of the programme
- Provide regular and timely reports (narrative and financial) to the MOH (SPIU and MCCH units) covering the activities of the approved action plan
- Attend regular technical meetings organized by the stakeholders (MoH, Girl Effect and DFID) to discuss progress, share lessons, address challenges and replicate best practices
- Follow all legal framework and procedures related to the management of Government funds and resources.
Senior Intern /Procurement
Imbuto Foundation Office of the First Lady of Rwanda
01.2013 - 02.2014
- Maintaining good supplier relations and negotiating contracts
- Overseeing and supervising all activities of the purchasing department
- Preparing plans for the purchase of equipment, services, and supplies
- Reviewing, comparing, analyzing, and approving products and services to be purchased.
Education
B.COM -
Bangalore University/India
01.2012
E.T.M -
Kigali Literature
Kigali Rwanda01.2008
O'Level -
Group Scolaire Notre Dame d’Afrique /Nyundo Gisenyi
01.2006
Skills
- Task Prioritization
- Active Listening
- Time Management
- Data Entry
- Remote Office Availability
- Calm Under Pressure
- Problem-Solving
- Organizational Skills
- Microsoft Word
Languages
French
Professional Working
English
Full Professional
Kinyarwanda
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Personal Assistant
Honorary Consul of Namibia to Rwanda
06.2022 - 05.2023
Business Development Manager
Spectrum Trading Ltd
06.2022 - 05.2023
Quality and Compliance manager
Catchup Investment Ltd/Roba Industry
08.2019 - 06.2022
Program Manager
East African Power
01.2018 - 12.2018
Administrative Assistant
Imbuto Foundation
02.2014 - 08.2017
Senior Intern /Procurement
Imbuto Foundation Office of the First Lady of Rwanda
01.2013 - 02.2014
B.COM -
Bangalore University/India
E.T.M -
Kigali Literature
O'Level -
Group Scolaire Notre Dame d’Afrique /Nyundo Gisenyi
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