Kshipra Patel
OTTAWA,ON
Summary
Dynamic Cashier Supervisor at The Blessing Barn with expertise in cash handling and complaint resolution. Proven track record in training staff and enhancing customer experiences, leading to improved operational efficiency. Skilled in inventory management and point of sale systems, ensuring accuracy and accountability in high-volume environments.
Overview
5
5
years of professional experience
Work History
Cashier Supervisor
TheBlessing Barn
09.2020 - Current
- Supervised daily cash register operations, ensuring accuracy and efficiency during high-volume transactions.
- Trained and mentored new cashiers on customer service standards and operational procedures.
- Implemented inventory management practices to maintain stock levels and reduce shrinkage.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping environment.
- Conducted regular audits of cash drawers, ensuring compliance with financial policies and accountability.
- Collaborated with management to streamline checkout processes, reducing wait times for customers.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Assisted customers with product selections, enhancing overall shopping experience.
- Managed inventory levels, ensuring timely restocking of merchandise.
- Conducted product demonstrations, effectively communicating features and benefits to customers.
Front Desk Agent
Tel Star Motel
09.2020 - 01.2025
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate reservation records using property management software.
- Trained new front desk staff on operational procedures and customer service standards.
- Collaborated with housekeeping to ensure timely room readiness for incoming guests.
- Oversaw daily cash handling, ensuring accuracy in transactions and financial reporting.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Education
Bachelor of Commerce -
GLS College
Ahmedabad India04-2010
Skills
- Cash handling expertise
- Complaint resolution
- Cash register maintenance
- Task delegation
- Workflow coordination
- Time management
- Operations leadership
- Payment processing
- Merchandise display
- Attention to detail
- Store promotions
- Display management
- Point of sale systems
Languages
Hindi
Full Professional
English
Full Professional
Gujarati
Native or Bilingual
Timeline
Cashier Supervisor
TheBlessing Barn
09.2020 - Current
Front Desk Agent
Tel Star Motel
09.2020 - 01.2025
Bachelor of Commerce -
GLS College
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