Kaylin Johnson
Brentwood
Summary
Reliable employee with proven leadership at Teazentea, excelling in conflict resolution and team collaboration. Successfully directed recruitment and training, enhancing staff performance and workflow optimization. Recognized for exceptional communication skills and a commitment to fostering inclusive environments, ensuring both customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospitality Guide
Eureka! Restaurants
04.2025 - Current
- Built personal relationships with guests to promote positive experiences.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
Manager
Teazentea
08.2021 - Current
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Monitored staff performance and addressed issues.
- Directed recruitment, hiring, and training of new staff members.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Cherry Seller
G&S Farms
05.2021 - 06.2021
- Performed daily opening and closing duties such as setting up registers and counting money in drawer at end of shift.
- Informed customers about product prices, special offers, and discounts.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Computed purchases and received and processed cash or credit payment.
Lifeguard
Brentwood Family Aquatic Complex
04.2018 - 05.2021
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
Swim Instructor
Dolphins Swim Team
04.2017 - 07.2018
- Coordinated swim team practices, focusing on enhancing performance and competitive skills.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
- Provided assistance to students with special needs, adapting teaching methods to meet individual requirements.
- Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
Education
High School Diploma -
Heritage High School
06-2021
.
Los Medanos College
Pittsburg, CA09-2026
Skills
- Customer service
- Time management
- Conflict resolution
- Communication skills
- Leadership skills
- Workflow optimization
- Organization
- Team collaboration
Education and Training
true,other,other
Certification
- Food Handlers License
Timeline
Hospitality Guide
Eureka! Restaurants
04.2025 - Current
Manager
Teazentea
08.2021 - Current
Cherry Seller
G&S Farms
05.2021 - 06.2021
Lifeguard
Brentwood Family Aquatic Complex
04.2018 - 05.2021
Swim Instructor
Dolphins Swim Team
04.2017 - 07.2018
High School Diploma -
Heritage High School
.
Los Medanos College
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