Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Karen A. Cecena-Lara

Indio

Summary

Motivated and compassionate professional with an Emergency Medical Technician certification and strong background in fast-paced customer service and hospitality environments. Skilled in assisting individuals with care, mobility, and safety while maintaining professionalism and empathy. Dedicated to supporting patients, collaborating with healthcare teams, and ensuring efficient hospital operations. Bilingual in English and Spanish with a proven ability to adapt quickly, manage multiple responsibilities, and remain calm under pressure.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hospitality Guide/Expo Runner

Eureka Restaurant Group
Indian Wells
04.2024 - Current
  • Coordinated front and back of house operations to enhance efficiency in a high-volume environment.
  • Maintained organization and cleanliness to uphold safety standards for guests and staff.
  • Assisted guests with special needs, providing compassionate support and appropriate accommodations.
  • Collaborated with staff to facilitate smooth and timely service delivery.

Beauty Consultant

JCPenney Beauty
Palm Desert
11.2021 - Current
  • Delivered excellent customer service and personalized recommendations to a diverse clientele.
  • Handled cash transactions, returns, and register operations with accuracy.
  • Maintained product displays and ensured a safe, welcoming environment for guests.
  • Met individual and team goals while managing multiple tasks under pressure.
  • Delivered customized beauty advice and outstanding service to meet the unique needs of each client.

Education

High School Diploma -

La Quinta High School
La Quinta, CA
05-2023

Some College (No Degree) - EMT Training

College of The Desert
Palm Desert, CA

Skills

  • Time management under pressure
  • Customer service and communication
  • Medical terminology expertise
  • Emergency response and basic life support
  • Team collaboration
  • Bilingual: English and Spanish

Languages

English
Native/ Bilingual
Spanish
Professional

Certification

  • Emergency Medical Technician (EMT) - College of the Desert, May 2024
  • Emergency Medical Responder - College of the Desert, Dec 2023
  • CPR Certified
  • California Ambulance License
  • Food Handlers Card

References

References available upon request.

Timeline

Hospitality Guide/Expo Runner

Eureka Restaurant Group
04.2024 - Current

Beauty Consultant

JCPenney Beauty
11.2021 - Current

High School Diploma -

La Quinta High School

Some College (No Degree) - EMT Training

College of The Desert

Similar Profiles

CREATE PROFILE
Karen A. Cecena-Lara