Kayli Byrnes
Elk Grove
Summary
Certified Phlebotomy Technician
- Experience doing blood draws utilizing straight, syringe, lancet, and butterfly needles.
- Proper collection, storage, and preparation of specimens according to established procedures.
- Ability to communicate and explain the process of venipuncture and other procedures to patients in a clear and courteous manner.
- Upholds confidentiality and accuracy of patient information.
- Data entry and understanding of requisitions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
JOANN Fabrics and Crafts
10.2024 - Current
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Trained and managed associates in customer service and sales techniques.
- Upheld company customer service standards to provide customers with outstanding service and friendly environment.
Retail Keyholder
TJX Companies
11.2021 - 09.2024
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Exhibited excellent people skills during interaction with employees and customers.
Education
Phlebotomy Technician Program
CalRegional
Elk Grove, CA05-2025
Skills
- Outstanding communication and interpersonal skills
- Strong attention to detail
- Organizational and planning skills
- Highly motivated self-starter
- Strategic decision-making
Certification
- CA Dept of Public Health Certified Phlebotomy Technician CPT-1
- AMCA Phlebotomy Technician Certification
- AHA BLS Healthcare CPR
Timeline
Assistant Store Manager
JOANN Fabrics and Crafts
10.2024 - Current
Retail Keyholder
TJX Companies
11.2021 - 09.2024
Phlebotomy Technician Program
CalRegional