Kaylee Rojas
Clear Lake
Summary
Dedicated caregiver with a proven track record at Bayberry Inc., enhancing client independence through personalized care plans and compassionate support. Skilled in medical record-keeping and time management, I foster strong relationships while ensuring compliance with care protocols, resulting in improved client satisfaction and quality of life.
Overview
8
8
years of professional experience
Work History
Caregiver
Bayberry Inc.
Clearlake, CA
08.2023 - Current
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Administered medications and monitored health conditions, ensuring compliance with care plans.
- Developed personalized care plans in collaboration with healthcare professionals and families.
- Maintained accurate documentation of client progress and changes in condition for review.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Merchandiser
Coke Cola
Clearlake, CA
03.2021 - 08.2021
- Analyzed product placement to optimize visibility and enhance customer engagement.
- Coordinated inventory management to ensure stock availability and reduce waste.
- Developed merchandising displays that aligned with brand standards and promotional campaigns.
- Trained new team members on effective merchandising techniques and company policies.
- Collaborated with sales teams to align merchandising strategies with overall business goals.
- Implemented merchandising best practices, resulting in improved shelf organization and presentation.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Driver/ Warehouse
Platt Electric
Santa Rosa, CA
01.2018 - 04.2021
- Operated delivery vehicles safely and efficiently to transport electrical supplies to job sites.
- Maintained accurate logs of deliveries and vehicle maintenance records for compliance and accountability.
- Adhered to local traffic laws and safety regulations, ensuring safe transit during all deliveries.
- Collaborated with warehouse staff to load and unload materials, optimizing delivery schedules and efficiency.
- Conducted routine inspections of vehicles, identifying issues proactively to minimize downtime.
- Resolved customer inquiries regarding delivery status promptly, enhancing overall customer satisfaction and service quality.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
Education
High School Diploma -
Elsie Allen High School
Santa Rosa, CA06.2007
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Personal hygiene assistance
- Basic housekeeping
- Housekeeping
- Meal preparation
- Emotional support
- Housekeeping tasks
- Relationship building
- Flexible schedule
- Medical record-keeping
- Heavy lifting
- Client transportation
Timeline
Caregiver
Bayberry Inc.
08.2023 - Current
Merchandiser
Coke Cola
03.2021 - 08.2021
Driver/ Warehouse
Platt Electric
01.2018 - 04.2021
High School Diploma -
Elsie Allen High School