Kaylee Arriaga Rivera
Imperial Beach
Summary
Friendly and customer-focused professional with experience in hospitality, team training, and safety compliance. Skilled in delivering exceptional service in fast-paced environments, resolving conflicts, and ensuring guest comfort. Adaptable and calm under pressure, with strong communication skills and a proven record of teamwork and attention to detail. Passionate about creating a positive travel experience for passengers.
Overview
6
6
years of professional experience
Work History
Barista Trainer
Better Buzz Coffee
Coronado
05.2023 - Current
- Trained new baristas on beverage preparation and customer service techniques.
- Developed training materials to enhance staff knowledge and skills.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Facilitated open dialogue between trainers and employees regarding job expectations, policies, and procedures.
- Ensured compliance with local health regulations related to food preparation, storage, sanitation.
- Fostered a positive work environment through team-building activities and communication workshops.
General Support Aide
Parks And Recreation Department
06.2019 - 07.2025
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded status and duties completed in logbooks for management.
Catering Assistant
Yucatán Delights
03.2021 - 07.2022
- Followed food safety practices and sanitation guidelines.
- Coordinated with various vendors to establish necessary supplies for events.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Education
High School Diploma -
Mar Vista Senior High School
Imperial Beach, CA06.2022
Skills
- Providing Feedback
- Speech Clarity
- Conflict Resolution
- Customer Service
- Team work and Collaboration
- Training and Development
- Health and Safety Compliance
Languages
Spanish
Limited
Timeline
Barista Trainer
Better Buzz Coffee
05.2023 - Current
Catering Assistant
Yucatán Delights
03.2021 - 07.2022
General Support Aide
Parks And Recreation Department
06.2019 - 07.2025
High School Diploma -
Mar Vista Senior High School