Kayla Morse
Breton,AB
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
3
3
years of professional experience
Work History
Manager on Duty
Sobeys
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
- Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
- Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
- Ensuring all my employees were up to date on all food and safety guidelines.
- Disciplining staff accordingly, Using the proper steps to ensure the discipline actions were followed through verbal warnings, written warnings, suspension, and termination.
- Nightly closing of entire store once a week, signing off on nightly orders, closing the store for the evening , making sure all alarms and codes are set.
- overseeing that all paperwork has been completed properly according to all food and safety guidlines.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Private Home Care Provider
Violette Lowell
03.2023 - 12.2023
- Enhanced client well-being by providing personalized care and attention in their daily activities.
- Increased client comfort by assisting with personal hygiene tasks such as bathing, grooming, and dressing.
- Managed medications for clients, ensuring proper administration and timely refills to maintain overall health.
- Improved the safety of clients'' homes through regular inspections, addressing potential hazards promptly.
- Collaborated with healthcare professionals to develop tailored care plans that met individual client needs.
General Warehouse Laborer
UniFirst
01.2021 - 12.2022
- Enhanced warehouse efficiency by organizing and maintaining a clean and safe work environment.
- Reduced product damage by carefully handling items during the loading and unloading process.
- Improved inventory accuracy by conducting regular cycle counts and updating records in the warehouse management system.
- Expedited order fulfillment with efficient picking, packing, and shipping of customer orders.
- Collaborated with team members to streamline processes for increased productivity and reduced errors.
- I was employed with Unifirst Previously for 2 years from (2017-2019). My time here was short during this time, as the manager asked me to come back to help with the shop because it was a smaller branch and they were having issues finding staff for the warehouse.
- Promoted workplace safety by adhering to company policies, procedures, and OSHA regulations at all times.
Education
Diploma - Esthetics
MC College
Red Deer, AB10.2013
High School Diploma -
Notre Dame High School
Red Deer, AB06.2007
Skills
- Sales and marketing
- Technical knowledge
- Interpersonal skills
- Adaptability and flexibility
- Industry awareness
- Analytical thinking
Languages
English
Full Professional
French
Limited Working
Timeline
Private Home Care Provider
Violette Lowell
03.2023 - 12.2023
General Warehouse Laborer
UniFirst
01.2021 - 12.2022
Manager on Duty
Sobeys
Diploma - Esthetics
MC College
High School Diploma -
Notre Dame High School
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