Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kayla Milne

Kayla Milne

Scarborough,ON

Summary

driven leader with a proven track record in enhancing team productivity and customer satisfaction through effective leadership and problem-solving skills, looking for a position to advance my experience and potential.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Temporary Sales Associate

Just Cozy
11.2022 - 11.2023

• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.

• Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Stocker

Toys"R"Us
02.2017 - 09.2017
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Supervisor

Tim Hortons
10 2019 - 05 2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Production Worker

Value Village Thrift Stores
11 2017 - 10 2018
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.

Education

Diploma - Cosmetic Techniques & Business Management

Durham College
Oshawa, ON
07.2021

Diploma -

East York Alternative Secondary School
East York, ON
06.2017

Skills

  • Training and mentoring
  • Hospitality
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Customer Service Excellence
  • Reliability
  • Leadership
  • Makeup
  • Cash handling
  • Sales
  • Waste Reduction
  • Hitting sales quotas
  • Adaptability

Certification

VPI Certificate of Excellence - 2018

Makeup Artist Certification - 2017

OSSD - 2017

CannaSell License 2024

Timeline

Temporary Sales Associate

Just Cozy
11.2022 - 11.2023

Stocker

Toys"R"Us
02.2017 - 09.2017

Diploma - Cosmetic Techniques & Business Management

Durham College

Diploma -

East York Alternative Secondary School

Supervisor

Tim Hortons
10 2019 - 05 2021

Production Worker

Value Village Thrift Stores
11 2017 - 10 2018
Kayla Milne