Dennia Olguin
Tracy
Summary
Dynamic retail and sales professional with a strong background in product placement and merchandising, driving customer engagement and sales growth. Proven expertise in inventory management and shipment processing, ensuring optimal stock levels and efficient operations. Skilled in creating visually appealing displays that enhance the shopping experience and boost sales performance. Committed to delivering exceptional service while fostering a collaborative team environment to achieve business objectives.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Temporary Sales Associate
Coach
10.2025 - 01.2026
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
Sales Clerk
Bagel Street Cafe
12.2023 - 03.2024
- Prepared sandwich’s
- Stored food away
- Washed dishes
- Kept front check out area clean and organized for efficient service.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Used utensils and equipment to portion, wrap and display bakery items.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Replenished serving stations with fresh food and cleaned up spills.
Sales Associate
Spencer’s
09.2022 - 02.2023
- Cleaned jewelry cases
- Organized around the store
- Folded T-shirts
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
Sales Associate
Anderson Bakery
10.2021 - 07.2022
- Prepared sandwiches
- Made desserts
- Shared information with customers about menu items, preparation methods, and ingredients.
- Operated manual and electric appliances to peel, slice, and trim food.
- Restocked and rotated stock in display case to mitigate stock loss.
- Kept workplace clean and organized in line with restaurant policies.
- Accurately operated cash register to process customer payments.
- Brewed coffee and tea and changed out drink station syrups.
- Prepared salads, soups and sandwiches for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Wrapped, boxed and weighed bakery department products.
- Used utensils and equipment to portion, wrap and display bakery items.
Education
High School Diploma -
Stein High School
Tracy, Ca05.2024
Skills
- Adapt to long periods of physical activity
- Experienced in handling 50 lbs loads
- Versatile mindset
- Strong verbal communication
- Skilled in both solo and group projects
- Consistent professional integrity
- Customer engagement
- Analytical problem-solving
- Order fulfillment
- Bilingual communication skills in English and Spanish
- Proficient in POS system usage
- Committed to personal development
- Proficient in managing multiple tasks
- Promotional support
- Socially engaging personality
- Consistent sales goal achievement
- Adaptable to diverse schedules
- Client support
- Transaction management
Languages
Spanish
Native or Bilingual
Timeline
Temporary Sales Associate
Coach
10.2025 - 01.2026
Sales Clerk
Bagel Street Cafe
12.2023 - 03.2024
Sales Associate
Spencer’s
09.2022 - 02.2023
Sales Associate
Anderson Bakery
10.2021 - 07.2022
High School Diploma -
Stein High School