Kayla Miller
Steinbach,MB
Summary
Detail-oriented recent graduate with a solid foundation in customer service and financial transactions. Proven ability to manage multiple tasks effectively while ensuring high standards of accuracy and compliance. Skilled in utilizing financial systems to streamline administrative support and enhance operational efficiency. Aiming to leverage these core competencies in a dynamic role within the finance sector.
Overview
6
6
years of professional experience
Work History
Project Resource
Access Credit Union
Winnipeg, Manitoba
05.2024 - Current
- Assisted with technical integration of credit unions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted testing of software and systems to identify and resolve technical issues, to ensure quality and reliability.
- Updated and maintained databases with current information.
- Conducted in-depth reviews and made the necessary adjustments for the integrity of the database.
- Prioritized and organized tasks to efficiently accomplish goals.
Member Service Representative
Access Credit Union
Altona, Manitoba
05.2021 - 04.2024
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Performed cash and check handling duties, such as deposits and withdrawals, for members' accounts.
- Delivered quality service by assessing, advising and assisting credit union members.
- Assisted colleagues with tasks as needed during peak times of activity.
- Maintained confidentiality and security in alignment with established policies.
Production Support
Friesens Corporation
Altona, Manitoba
05.2019 - 08.2020
- Performed specialized handwork within the book creation process.
- Collaborated with team members to meet daily production goals efficiently and resolve quality control issues.
- Contributed to operating and maintaining production lines to optimize efficiency and quality.
- Assisted in packaging and labeling of products for shipment.
- Maintained cleanliness of work area, tools, and machines.
- Followed safety protocols at all times while operating machinery.
Education
BBA - High Honours
Providence University College
Otterburne, MB04-2024
High School Diploma -
W.C Miller Collegiate
Altona, MB06-2020
Skills
- MS Office and technical skills
- Database and documentation management
- Organization and task prioritization
- Detail-oriented
- Problem-solving
- Teamwork and collaboration
- Customer service-oriented
- Adaptability
- Friendly, positive attitude
- Continuous improvement
Accomplishments
- Dean’s Honors List (2020-2024)
- Scholar Athlete (2020-2024)
- Governor General’s Academic Medal (2020)
Affiliations
Volunteer Work:
- Led Sunday school and church childcare programs.
- Supported local community initiatives such as food drives, clothing donations, and soccer clinics.
- Assisted in maintaining athletic department events, supporting team operations, and event logistics.
Athletics:
• Completed four years as a player on the Providence women’s soccer team, demonstrating leadership, teamwork, and discipline.
References
References available upon request.
Timeline
Project Resource
Access Credit Union
05.2024 - Current
Member Service Representative
Access Credit Union
05.2021 - 04.2024
Production Support
Friesens Corporation
05.2019 - 08.2020
BBA - High Honours
Providence University College
High School Diploma -
W.C Miller Collegiate
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