Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

STEPHEN YUGBOVWRE

Toronto,ON

Summary

Seasoned Project Coordinator successful at researching, analyzing, and reporting on information. Skilled at providing remarkable insights into data to help with key decision-making. Prepared to leverage many years of experience to pursue a long-term role with a progressive operation. Dedicated PC with over 5 years of talent for enhancing projects by applying top-notch administrative abilities. Exceptional problem-solving, conflict management, and organizational abilities gained many years of industry experience. Proven history of reliability and goal-oriented planning.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assess, Process & Resource Coordinator

Government of Canada
07.2020 - Current
  • Leads team meetings and drives the development of specialized training courses to enhance operational efficiency and team performance.
  • Manages all onboarding activities for new project team members, ensuring seamless integration and quick adaptation to project environments.
  • Investigate and resolve complex technical issues related to legislative changes, identifying system discrepancies, and recommending effective solutions to improve program operations.
  • Analyzes correspondence from taxpayers to provide clear, comprehensive guidance on assessments, adjustments, and financial obligations, enhancing customer satisfaction and compliance.
  • Proactively engages with taxpayers and representatives to resolve discrepancies, ensuring adherence to current legislative and procedural standards.
  • Assists in the development and implementation of project management training initiatives, enhancing skill sets and project delivery capabilities across teams.
  • Collaborates with senior project managers to design and execute detailed project plans, involving necessary subject matter experts to align projects with strategic objectives.
  • Develops and implements key performance indicators (KPIs) for assessing and enhancing the quality and productivity of team efforts, promoting a culture of continuous improvement and accountability.
  • Ensured compliance with internal standards and external regulations related to resource management.
  • Recommended solutions for improving operational efficiency by optimizing the use of existing resources.
  • Created and managed schedules for resources to ensure optimal utilization.
  • Coordinated the recruitment process for new resources, including interviewing and onboarding.
  • Spotting inefficiencies in the way we do things, identifying problems, proposing solutions, and leading process improvement projects to root out inefficiencies.

IT Project Coordinator

Shaw Communication
Winnipeg
05.2017 - 06.2020
  • Managed the integration and implementation of a Customer Survey Management System, increasing customer satisfaction by 10%
  • Introduced and maintained Gantt charting for project scheduling and resource management, enhancing project visibility and team productivity
  • Developed comprehensive project documentation and training materials, facilitating clear communication and project expectations
  • Resolved team conflicts and managed project risks, ensuring projects remained on schedule and met quality standards.
  • Organized and maintained project documents, including charters, schedules, budgets, and reports.
  • Conducted regular meetings with project teams to review progress and identify potential issues.
  • Coordinated internal and external communications related to projects.

Education

Bachelor of Science - Microbiology

University of Manitoba
Winnipeg, MB
02-2017

Skills

  • Project Management: Proficient in MS Project, and SharePoint; experienced in managing full project lifecycles
  • Analytical Skills: Strong ability in financial analysis, data interpretation, and problem-solving
  • Communication: Effective communicator across various stakeholder groups including technical teams and senior management
  • Detail-oriented: Excellent organizational and time management skills, adept at multitasking and prioritizing
  • Technical Proficiency: Advanced skills in Microsoft Office Suite, including Excel and PowerPoint

Certification

PROJECT MANAGEMENT PROFESSIONAL (PMP) – In Progress

References

References available upon request.

Timeline

Assess, Process & Resource Coordinator

Government of Canada
07.2020 - Current

IT Project Coordinator

Shaw Communication
05.2017 - 06.2020

Bachelor of Science - Microbiology

University of Manitoba

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STEPHEN YUGBOVWRE