KAYLA JAHANS
London,ON
Summary
I am a hardworking employee with excellent customer service, multitasking and time management abilities. My monetary experience, as well as anticipating the needs of others and working in various industries has helped me excel in service roles and developed my passion for making a positive impact in the lives of others. I am devoted to giving a positive and memorable experience to all people I interact with.
Overview
11
11
years of professional experience
Work History
Design Assistant
Cardinal Fine Cabinetry
London, ON
12.2020 - Current
- Preparing and updating blueprints such as plans, elevations and detail drawings using AutoCAD, Cabinet Vision and Sketchup.
- Reviewing and editing designs and drawings to ensure compliance with company guidelines, and the Ontario Building Code.
- Working with designers via email, phone and in-person to teach software skills such as designing within Cabinet Vision.
- Contributed to the implementation of Cabinet Vision by assisting in the development of its quoting system and built-in catalogue of cabinet parts.
- Explored capabilities of Cabinet Vision to enhance functionality, utilizing features, and assisting in the companies internal workflow.
- Tested software to alleviate bugs and troubleshoot issues prior to going live.
- Generating quotes for Millwork design, manufacturing, and installation.
- Greeting clients and guests, answering phone inquiries and obtaining new client leads.
- Assisting in the design of kitchens, bathroom, bars and office spaces.
Stock Merchandise Flow Associate
Aerie White Oaks
London, ON
09.2019 - 03.2022
- Organized storage areas to maximize movement efficiency and minimize labour.
- Lifted 30-40lbs regularly.
- Maintained work areas in an organized, safe and clean manner.
- Received incoming shipments, processed and relocated product to the sales floor or backstock in storage rolling racks.
- Gained experience working night shifts, early mornings and extended periods.
- Participated in floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Built and maintained effective relationships with co workers and management to drive team success toward common operational goals.
Water Park Attendant
East Park Golf Gardens
London, ON
06.2014 - 09.2019
- Provided physical assistance for visitors riding water slides to ensure safety.
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Addressed any issues surrounding patron satisfaction, transitioning more critical problems to management.
- Monitored facility to verify visitor adherence to rules and safety procedures to protect customers and reduce liability risks.
- Educated patrons on facilities, entertainment options, rules and regulations.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Interior Design Co-op Student
Urban Rustic Living
Huntsville, Ontario
05.2018 - 09.2018
- Carried out site visits and client meetings to identify specifications and requirements.
- Sourced finish selections and prepared professional design booklets for client presentations.
- Obtained fabric and finish samples to view options in person.
- Assisted in managing a secondary stand-alone location (Port Carling, On) while representing and promoting the home office, company values and design services.
Sales Associate
Victoria Secret Masonville Mall
London, ON
09.2016 - 09.2017
- Studied information on the company and their products and provided informative customer service to assist in product selection.
- Sold various products by recommending and explaining unique features and educating customers on proper fit based on communicated needs.
- Scanned customer purchases and processed transactions to streamline sales process.
Sales Associate Key Holder
Boathouse White Oaks
London, ON
11.2014 - 09.2016
- Performed store opening and closing tasks to comply with store operations guidelines.
- Stocked and merchandised products in compliance with company guidelines to facilitate an organized, and attractive store layout.
- Completed point of sale opening and closing functions to enable accurate transaction processing and accounting operations.
Cashier / Metro
Metro
London, ON
06.2013 - 09.2014
- Operated cash register, collected payments and provided accurate change.
- Resolved issues with cash registers, card scanners and printers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education
Honours Bachelor of Interior Design -
Fanshawe College
04.2020
High School Diploma -
John Paul II Secondary School
05.2014
Skills
- Excellent communication skills
- Outstanding customer service
- Anticipating guest needs
- Service-oriented mindset
- Organizational ability
- Expertise in health and wellness
- Soft skills
- Emergency response training
- Interior and Exterior Cleaning
- COVID-19 Safety Procedures
Additional Information
Arkana Field Study - Peru 08/2019
- Traveled to various sites in the Amazon rainforest to research the history of Indigenous Peruvian cultures, climate, and current land issues.
- Worked with classmates on a Tambo design concept for the Arkana Peru Centre for Creativity and Cultural Innovation.
- Collaborated with teammates to create a sustainable development plan for the Arkana Peru Centre with a goal of preserving land and culture among the Amazonian region.
References
References available upon request.
Timeline
Design Assistant
Cardinal Fine Cabinetry
12.2020 - Current
Stock Merchandise Flow Associate
Aerie White Oaks
09.2019 - 03.2022
Interior Design Co-op Student
Urban Rustic Living
05.2018 - 09.2018
Sales Associate
Victoria Secret Masonville Mall
09.2016 - 09.2017
Sales Associate Key Holder
Boathouse White Oaks
11.2014 - 09.2016
Water Park Attendant
East Park Golf Gardens
06.2014 - 09.2019
Cashier / Metro
Metro
06.2013 - 09.2014
Honours Bachelor of Interior Design -
Fanshawe College
High School Diploma -
John Paul II Secondary School
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