Kayla Ferreira
Vaughan,Canada
Summary
Registered Nursing Student recognized for high productivity and efficient task completion. Possess specialized skills in patient care management, medical assistance and clinical documentation. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration with healthcare professionals to optimize patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CLINICAL EXTERN
Mackenzie Health
Vaughan, Canada
04.2024 - 03.2025
- Assisted in patient assessments, monitoring vital signs and documenting findings
- Provided direct patient care, including bathing, feeding and mobility assistance
- Documented patient history, progress notes and electronic medical records (EMR)
- Worked alongside physicians, nurses and other healthcare professionals
- Communicated effectively with patients, families and the care team
- Participated in continuing education opportunities to stay current on best practices in nursing care delivery.
SALES ASSOCIATE
Marshalls
Vaughan, Canada
09.2021 - 04.2024
- Encouraged customers to make additional purchases and suggested relevant items
- Operated cash register and POS to handle purchases, refunds and exchanges for customers
- Demonstrated exceptional problem-solving skills when resolving customer complaints or disputes
- Maintained a neat, organized fitting room area to ensure efficient dressing room operations
- Collaborated effectively with colleagues across departments to complete assigned tasks quickly and efficiently
STORE SUPERVISOR
Sobeys
Toronto, Canada
03.2018 - 08.2021
- Executed store opening and closing procedures to facilitate daily operations
- Resolved customer sales and service complaints to foster positive experience and retain customers
- Enforced company policies while providing excellent customer service in a fast-paced environment
- Inspected store displays regularly to ensure they were clean, organized and up to date
- Monitored store operations including cash handling, customer service standards and security protocols
Education
BACHELOR OF SCIENCE IN NURSING -
Seneca College
King City04.2026
Skills
- Team collaboration
- Multitasking Strengths
- Clinical documentation
- Verbal and Written Communication
- Time management
- Critical Thinking
- Leadership
- Customer Service
Certification
- Standard First Aid, C.P.R & A.E.D.
- BLS
- Ministry of Labour's Worker Health and Safety Awareness Certification
- Workplace Hazardous Materials Information System (WHMIS)
- HRO Universal Skills Certification
Languages
- English, Fluent
- Portuguese, Fluent
References
References available upon request.
Timeline
CLINICAL EXTERN
Mackenzie Health
04.2024 - 03.2025
SALES ASSOCIATE
Marshalls
09.2021 - 04.2024
STORE SUPERVISOR
Sobeys
03.2018 - 08.2021
BACHELOR OF SCIENCE IN NURSING -
Seneca College
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