Kaydense Matuu-Malepeai
San Jacinto
Summary
Dynamic professional with a proven track record at Herbal Life, excelling in customer service and organizational skills. Demonstrated exceptional teamwork and problem-solving abilities, ensuring smooth operations and a positive environment. Renowned for attention to detail and a positive attitude, driving customer loyalty and service improvement.
Overview
4
4
years of professional experience
Work History
Customer Service
Bishop Storehouse
01.2022 - Current
- Assisted with special events and programs.
- Provided exceptional customer service and consistently performed quality services.
- Maintained clean, neat, and operational facilities to serve program needs.
- Provided exceptional customer service, addressing client inquiries and concerns effectively.
- Provided excellent customer service throughout the entire event planning process.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Tea Barista
Herbal Life
07.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Prepared specialty drinks such as energy tea drinks.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
High School Diploma -
San Jacinto High School
San Jacinto, CA06-2023
Skills
- Customer service orientation
- Positive attitude
- Customer service improvement
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Organizational skills
- Excellent customer service
- Cash handling
- Friendly customer service
Timeline
Customer Service
Bishop Storehouse
01.2022 - Current
Tea Barista
Herbal Life
07.2021 - Current
High School Diploma -
San Jacinto High School
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