Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Kayden Trafford

Kayden Trafford

Chico

Summary

I'm a server with two years of serving experience at Z Cafe (1 year of other roles), a high-volume, fast paced restaurant. I was recognized by peers, management, and customers for exceptional customer service and problem-solving skills. I managed sections of 8 to 12 tables for shifts of 6 or more hours while maintaining order accuracy and customer service. Created strong relationships with regulars, becoming a favorite among many. I ensured a positive dining experience for customers, and quickly resolved customer concerns.

Overview

3
3
years of professional experience

Work History

Server

Z Cafe
06.2022 - 08.2025
  • I started as a busser, worked my way up through being a host, food runner, barback, and finally server.
  • I worked as a server for two years in a busy restaurant that had 600 covers a night on average, with three to four other servers working.
  • Served sections of 8 to 12 tables at a time.
  • I was able to maintain customer service composure in high-stress environments.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated strong relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Bachelor of Science - Marketing

California State University, Chico
Chico, CA
05-2027

Associate of Science - Business Administration

Palomar College
San Marcos, CA
05-2025

High School Diploma -

San Pasqual High School
Escondido, CA
05-2022

Skills

  • Problem Solving
  • Attention to detail
  • Adaptability and flexibility
  • Task prioritization
  • Order accuracy
  • High volume dining
  • Relationship management

References

Danielle Rodriguez:

Main Manager at Z Cafe


Phone: 760-622-8343

Timeline

Server

Z Cafe
06.2022 - 08.2025

Bachelor of Science - Marketing

California State University, Chico

Associate of Science - Business Administration

Palomar College

High School Diploma -

San Pasqual High School
Kayden Trafford