Kaydee Barerra
Los Angeles
Summary
Dynamic professional with a strong background in client relationship management and staff supervision. Successfully led teams to exceed sales targets while maintaining high standards in customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Lead Sales Associate
New Balance
Los Angeles, CA
10.2024 - Current
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained knowledge of current promotions and product features to inform customer decisions.
- Processed transactions efficiently, ensuring accurate cash handling and payment processing.
- Collaborated with team members to achieve sales targets and optimize store operations.
- Participated in inventory management, assisting with stock replenishment and product placement.
- Organized merchandise displays to enhance visual appeal and drive customer engagement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Led team in achieving sales targets through effective customer engagement and product knowledge
- Trained and mentored new associates to enhance product expertise and customer service skills
Receptionist
Arbor Village Senior Living
Kent, WA
11.2022 - 09.2024
- Managed multi-line phone system, directing calls to appropriate departments and personnel.
- Scheduled and coordinated appointments for residents, ensuring efficient use of time and resources.
- Maintained accurate records of resident information, enhancing data accessibility for staff.
- Assisted with visitor management, providing a welcoming environment for guests and families.
- Confirmed appointments, communicated with clients, and updated client records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained confidentiality of information regarding clients and company.
- Assisted with onboarding new clients and securing paperwork completion.
- Corresponded with clients through email, telephone, or postal mail.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Education
High School Diploma -
Lancaster High School
Lancaster, CA06.2022
Skills
- Customer service
- Retail store operations
- Cash handling
- Inventory and stocking
- Client relationship management
- Staff supervision
- Bilingual
- MS office applications
- Data entry
- Customer/Client relations
- POS system operation
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Lead Sales Associate
New Balance
10.2024 - Current
Receptionist
Arbor Village Senior Living
11.2022 - 09.2024
High School Diploma -
Lancaster High School