Kaycie Duggan

• Manages the donation and clear out of lost and found items.
• Provides first aid to guest and staff as required.
• Managed the ordering, auditing and organization of our first aid/eyewash supplies
• Daily patrols of zoo grounds. Including clearing, securing and unlocking the property.
• Assists guest and staff with with a positive and friendly approach.
• Directs traffic into out parking lots safely on busy days.
• Monitor's alarms through email, metasys, doors, and gates throughout the facility to detect threats to worker safety and prevent or address improper access to secured areas by unauthorized parties.
• Leads and responds to Code Adam, Fire alarms and Animal codes.
• Preformed shipping and receiving duties through various companies like FedEx and Direct.

• Provided security team leadership. Delegated daily tasks to team members to optimize group productivity.
• Verified photo IDs and tickets to allow guests passage.
• Searched bags manually to identify prohibited items and contraband.
• Secured personnel and premises by inspecting buildings and patrolling property to prevent entry by unauthorized individuals.
• Documented security-related situations and submitted in-depth reports to superiors.

Have worked for Elections Canada, Elections Alberta, and Elections Calgary

• Supervised whole polling stations with up to 15 workers reporting to me.
• Answered questions and fulfilled requests with friendly and knowledgeable service.
• Prepared voting area by setting up and organizing voting equipment, ballots and registrations sheets.
• Collected necessary information from voters to determine correct voting location and prevent voting of unauthorized persons.
• Closed polling location at end of voting period to calculate and organize final amount of votes.