Highly motivated and goal oriented with the ability to work under pressure meeting company's standards. Able to work with a team meeting target's and goals.
Overview
9
9
years of professional experience
Work History
Key Holder, Labels/ FairWeather
Fairweather
09.2023 - Current
Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies
Assisted customers with product selection, price checks, returns and exchanges, and special orders
Executed opening, closing and register functions to meet business requirements
Crew Member
Tim Hortons
09.2022 - Current
Customer Service receiving payment transactions/ debit and credit
Food Preparation, keeping area clean at all times, empty garbage's and stocking the shelves with fresh products
Responsible for mobile orders, takeout orders and delivery orders
Crew Member
Mcdonalds
11.2021 - 07.2022
Prepared food and drinks taking orders and processing payments
Responsible for managing delivery and mobile orders, assembling and packaging orders for take-out and delivery
Swept and mopped the floors keeping the restaurant clean and safe using the wet floor signs
Customer Service Representative
LCBO
10.2016 - 03.2020
Verified legal age and sobriety requirements within the law
Meet and greet all guest and assist with locating new products for purchase over the phone or by using the computer and restocking the shelves with new inventory
<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG