Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kavita Bangar

Montreal,Canada

Summary


Developed skills in collaborative and fast-paced environment, excelling in team coordination and conflict resolution. Demonstrates strong organizational and communication skills, adaptable to various roles and responsibilities. Looking to transition into new field where these skills can drive success and foster positive outcomes.

Overview

2
2
years of professional experience

Work History

Assistant Team Leader

Dollarama
05.2023 - 06.2024
  • Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
  • Worked with customer service representatives to handle escalated customer issues.
  • Managed team workload to reach targets for specific tasks.
  • Worked with customer service to handle escalated customer issues.
  • Streamlined workflow processes through continuous analysis and improvement initiatives that reduced operational inefficiencies.
  • Acted as a liaison between team members and upper management to facilitate communication and ensure alignment with company objectives.

Store Associate

Dollarama
10.2022 - 05.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.

Education

ACS - Accounting and Management Technology

College Marie Victorin
Montreal, QC
10.2024

Skills

  • Excellent written and verbal communication skills
  • Individual work
  • Disciplined towards duties and responsibilities
  • Performance monitoring
  • Microsoft Office Suite
  • Client Support
  • Team Supervision
  • Teamwork and Collaboration
  • Attention to Detail
  • Cash Handling
  • Work Planning and Prioritization
  • Staff Training

Languages

English
Full Professional
French
Limited Working
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Assistant Team Leader

Dollarama
05.2023 - 06.2024

Store Associate

Dollarama
10.2022 - 05.2023

ACS - Accounting and Management Technology

College Marie Victorin

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Kavita Bangar