Kaushikbhai Himmatbhai Kakadiya
Concord,ON
Summary
Motivated and customer-focused professional with over 2 years of experience in customer relationship management at reputed banks. Adept at providing excellent customer service, resolving issues, and building long-term relationships. Seeking a work-from-home customer handling position to apply my skills in communication, problem-solving, and client satisfaction.
Overview
3
3
years of professional experience
Work History
Branch Relation Executive (BRE)
KOTAK BANK
03.2021 - 12.2021
- Fostered strong customer relationships, providing personalized support and assistance
- Ensured the smooth operation of the branch by coordinating daily activities and resolving client issues promptly
- Promoted and sold financial products, consistently meeting or exceeding monthly targets
- Contributed to a positive customer experience, resulting in high customer satisfaction scores
Branch Relation Executive (BRE)
SBI BANK
06.2019 - 02.2021
- Managed customer relations and ensured high-quality service delivery
- Developed rapport with clients to understand their financial needs and provide tailored solutions
- Addressed customer inquiries, processed transactions, and provided guidance on bank products and services
- Achieved recognition as the 'Best BRE of the Month' three times for exceptional performance in customer service and sales
Education
Diploma in Project Management -
Algoma University
Canada12.2024
B.Sc. - Bachelor of Science
India01.2018
12th Grade -
India01.2015
10th Grade -
India01.2012
Skills
- Active Listening
- Ability to Build Rapport
- Positive Client Interactions
- Problem Solving
- Conflict Resolution
- Time Management
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Panjabi
Professional Working
Additional Information
Availability- full time
Timeline
Branch Relation Executive (BRE)
KOTAK BANK
03.2021 - 12.2021
Branch Relation Executive (BRE)
SBI BANK
06.2019 - 02.2021
Diploma in Project Management -
Algoma University
B.Sc. - Bachelor of Science
12th Grade -
10th Grade -
Similar Profiles
SHEETAL PATILSHEETAL PATIL
Sales Manager at KOTAK BankSales Manager at KOTAK Bank
Esha Shah SanghviEsha Shah Sanghvi
DVP - Revenue Assurance Analyst at Kotak BankDVP - Revenue Assurance Analyst at Kotak Bank
Bhushan AhireBhushan Ahire
Agency Manager in Kotak ARD Product at KOTAK BANKAgency Manager in Kotak ARD Product at KOTAK BANK
Alex SemenovAlex Semenov
Varsity Basketball Player at Nipissing UniversityVarsity Basketball Player at Nipissing University
Akhil MistryAkhil Mistry
Inclusion Camp Counsellor at City of VaughanInclusion Camp Counsellor at City of Vaughan