Kaushar Kothiwala
Surrey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Youth Worker (Team Lead)
Covenant House Vancouver
12.2023 - Current
- Enhanced youth engagement by incorporating interactive activities and group discussions into programs.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
- Advocated for the unique needs of each young person by partnering with school personnel or other service providers when appropriate.
- Facilitated youth development by implementing engaging and interactive activities tailored to individual needs.
Operations Manager
Real Canadian Superstore
04.2023 - Current
- Led and managed day-to-day retail operations, ensuring the efficient and smooth functioning of the store
- Collaborated with senior management to set operational goals, budgets, and KPIs, consistently meeting or exceeding targets
- Played a pivotal role in customer satisfaction by ensuring high standards of service, resolving customer issues, and implementing improvements based on customer feedback
Human Resource Assistant
Chaiiwala Of London
08.2021 - 05.2023
- Coordinated new employee orientation schedules, ensuring a smooth onboarding process for new hires
- Provided clerical and administrative support to manager and executives
- Managed payroll data entry and processing to align with company guidelines
Transition Events Assistant
Simon Fraser University
08.2021 - 04.2023
- Orchestrated the administrative logistics of events planning, including event booking and promotions
- Helped prepare annual budgets and complete analysis of monthly budget activity
- Recruited and cross-trained staff members for various event-specific functions, assessing their understanding of associated processes and procedures
Grocery Clerk (Assistant)
Real Canadian Superstore
05.2021 - 04.2023
- Took responsibility for updating pricing and signage, contributing to attractive product displays
- Monitored inventory levels and maintained adequate stock on the sales floor
- Implemented effective merchandising and promotional strategies, driving customer engagement and boosting sales
Deli Clerk (Assistant)
Real Canadian Superstore
12.2018 - 05.2022
- Motivated staff to achieve challenging objectives in a fast-paced culinary environment
- Continuously assessed business operations, optimizing workflows for area coverage and customer satisfaction
- Promoted new and high-value food items through appealing displays in customer-facing areas
Coordinator
TedxSFU
08.2021 - 11.2021
- Managed office activities by maintaining communication, tracking records, and organizing documents
- Oversaw technical, operational, clerical, and customer service support activities
- Coordinated presentations to communicate project scope, progress, and results to clients and project members
Coordinator
Racing Readers, Newton Elementary School
05.2021 - 07.2021
- Collaborated with fellow volunteers to facilitate learning and engagement among children through physical and social activities
- Supported children's emotional and social development by fostering positive self-concepts and empathy
- Instructed children in various activities to promote motor skill development
Food Assembler
Dream City Center
05.2020 - 08.2020
- Coordinated food handling, adhering to procedures and sanitation standards
- Established stock levels at end of shift and captured information on standardized stock sheets
- Participated in regular safety meetings, training and hazard assessments
Promotions Teams Member
Dare to Care, Simon Fraser University
10.2018 - 10.2018
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Compiled photos and videos of events to share on social media and use in future presentations
- Engaged audiences with upbeat, fresh videos and posts, capitalizing on current trends to create highly shared content
Education
Bachelor of Arts - Criminology
Simon Fraser University
Burnaby, BC12.2023
Skills
- Emotional Support
- Behavior Modeling
- Crisis Response Expertise
- Event Planning
- Empathy and Understanding
- Complaint Resolution
- Scheduling
- First Aid/CPR
- Logistics planning
- Budgeting expertise
- Social media promotion
- Sponsorship acquisition
Certification
- Food Handler Certificate, Canadian Institute of Food Safety - July , 2022- July 2027
- First Aid Occupational Safety Level 1, St. John's Ambulance- November 2023- November 2025
Timeline
Youth Worker (Team Lead)
Covenant House Vancouver
12.2023 - Current
Operations Manager
Real Canadian Superstore
04.2023 - Current
Human Resource Assistant
Chaiiwala Of London
08.2021 - 05.2023
Transition Events Assistant
Simon Fraser University
08.2021 - 04.2023
Coordinator
TedxSFU
08.2021 - 11.2021
Grocery Clerk (Assistant)
Real Canadian Superstore
05.2021 - 04.2023
Coordinator
Racing Readers, Newton Elementary School
05.2021 - 07.2021
Food Assembler
Dream City Center
05.2020 - 08.2020
Deli Clerk (Assistant)
Real Canadian Superstore
12.2018 - 05.2022
Promotions Teams Member
Dare to Care, Simon Fraser University
10.2018 - 10.2018
Bachelor of Arts - Criminology
Simon Fraser University
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