Katy Strome
Pembroke,ON
Summary
Enthusiastic and highly motivated individual with the ability to work effectively and efficiently by demonstrating initiative and strong time management skills. Ability to work independently and be a strong team player that is well respected by others. Proven record of the core values of safety, health, the environment, and Code of Conduct in all previous work experience.
Overview
6
6
years of professional experience
Work History
Receptionist
Holiday Inn Express
01.2023 - Current
- Performed data entry tasks into various computer systems accurately and promptly.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Screener
Southlake Regional Hospital
08.2020 - 07.2022
- Ensured visitors and patients were screened prior to entering the hospital
- Booked visitation appointments, delivered patient belongings and worked at the vaccine clinic
- Ensured compliance with health regulations related to COVID-19 safety protocols.
- Developed training materials for new screeners on best practices, improving overall team efficiency and consistency in evaluation methods.
Personal Support Worker
Rehabilitation
04.2019 - 12.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
IBI Therapist Co Op Student
Mackenzie Health Behavioural Sciences
09.2018 - 12.2018
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
Education
Honors Bachelors of Behavioural Psychology -
York University
Toronto, ON05.2024
Skills
- Delivering exceptional customer service
- Great problem solving
- Attention to detail
- ABA and IBI programming knowledge
- De escalation techniques
- Great problem solving skills
- Punctual and reliable
- Basic computer skills
Timeline
Receptionist
Holiday Inn Express
01.2023 - Current
Screener
Southlake Regional Hospital
08.2020 - 07.2022
Personal Support Worker
Rehabilitation
04.2019 - 12.2019
IBI Therapist Co Op Student
Mackenzie Health Behavioural Sciences
09.2018 - 12.2018
Honors Bachelors of Behavioural Psychology -
York University
Similar Profiles
Emma NandEmma Nand
Director of Sales - NZ at voco Auckland City Centre (201 KEYS), Holiday Inn Express Auckland (294 KEYS), Holiday Inn Express and Suites Queenstown (227 KEYS)Director of Sales - NZ at voco Auckland City Centre (201 KEYS), Holiday Inn Express Auckland (294 KEYS), Holiday Inn Express and Suites Queenstown (227 KEYS)
Faruk BhalooFaruk Bhaloo
Airport Shuttle Driver at Holiday Inn YVR Airport & Holiday Inn ExpressAirport Shuttle Driver at Holiday Inn YVR Airport & Holiday Inn Express
Shena CoffeeShena Coffee
Front Desk Agent at Holiday Inn Holiday Inn ExpressFront Desk Agent at Holiday Inn Holiday Inn Express