Faruk Bhaloo

New Westminster,BC

Summary

Proven track record of enhancing guest experiences at Canada's Best Value Inn, showcasing exceptional customer service and punctuality. Skilled in safe transportation, evidenced by a clean Class 2 BC Driver's License.

Overview

years of professional experience

Work History

Airport Shuttle Driver

Holiday Inn YVR Airport & Holiday Inn Express

2021.11 - 2024.08

Transported Hotel Guests to and from Holiday Inn & YVR.
Greeted customers with friendliness and professionalism, engaging in conversation to make them feel welcome.
Assisted passengers with luggage, offering exceptional customer service while handling personal belongings with care.
Maintained a clean and comfortable vehicle for passengers, ensuring a positive travel experience.
Operated with safety and skill to avoid accidents and delays.

Front Desk Agent /Night Auditor

Canada's Best Value Inn

2015.09 - 2021.06

Welcomed each new arrival pleasantly and confirmed reservations and identification.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Liaised with housekeeping staff to verify service and maintenance of hotel standards.
Boosted online ratings by soliciting guest feedback and addressing online reviews.
Kept accounts in balance and ran daily reports to verify totals.
Upheld hotel security by vigilantly monitoring CCTV footage and conducting periodic property walkthroughs.

Education

Some College (No Degree) - Accounting And Finance

University of British Columbia

Vancouver, BC

Skills

Safety-focused
Punctuality

Class 2 BC Drivers License
References & Drivers Abstract upon request

Languages

Spanish

Limited Working

Hindi

Full Professional

Swahili

Native or Bilingual