Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katie Zbytnuik

Vernon,BC

Summary

Motivated worker with exceptional social skills, communication abilities and customer service background. Dedicated individual, doesn't mind volunteering flexible hours. Pursues every opportunity to support team members and proactively address issues.

Overview

6
6
years of professional experience

Work History

Office Administration

Okanagan Aggregates Ltd.
05.2025 - 08.2025
  • Mentored staff in office administration principles, leading to consistent growth in skillsets and professional development.
  • Streamlined office administration tasks for increased productivity and smooth daily operations.
  • Handled office administration and logistics.
  • Maintained open lines of communication between office administration and field teams, fostering collaboration towards shared goals.
  • Established standards and best practices in office administration that contributed to increased operational efficiency across all levels of the business.

Server

Overlander Golf Course and Restaurant
05.2025 - 08.2025
  • Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and repeat business.
  • Resolved guest complaints promptly, enhancing overall dining experience and fostering positive relationships.
  • Managed multiple tables efficiently, prioritizing tasks to maintain optimal workflow during peak hours.
  • Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.

Barista

Starbucks
11.2022 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Cashier/Grocery Clerk

Askews Foods
06.2021 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

General Laborer

Okanagan Aggregates Ltd
06.2019 - 09.2021
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.

Education

Bachelor in Kinesiology - Kinesiology

University of Calgary
Calgary, AB
04-2028

High School Diploma -

Pleasant Valley Secondary School
Armstrong
06.2024

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Exceptional customer service
  • Professional Demeanor
  • Hard working
  • Office administration work

Languages

French
Limited Working

Timeline

Office Administration

Okanagan Aggregates Ltd.
05.2025 - 08.2025

Server

Overlander Golf Course and Restaurant
05.2025 - 08.2025

Barista

Starbucks
11.2022 - 08.2024

Cashier/Grocery Clerk

Askews Foods
06.2021 - 11.2022

General Laborer

Okanagan Aggregates Ltd
06.2019 - 09.2021

Bachelor in Kinesiology - Kinesiology

University of Calgary

High School Diploma -

Pleasant Valley Secondary School

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Katie Zbytnuik